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Unable to connect a chromebook to the ee network

larruu
Investigator
Investigator

Hello, i recently installed a Huawei B535-232 routerin my motorhome and purchased and inserted EE 120 data only sim this works with my iphone and ipad and my partners samsung smart phone and tablet but i cannot get the chromebook to connect. The chromebook recognises the router but  gives error message cannot find gateway or tells me to sign into the network which when  i click on, i get the message that the gstatic .com is not a secure website and won't let me connect to it. Can anyone  point me in the right direction to resolve this problem. Thanks in advance for any suggestions.   

12 REPLIES 12
I've got two, one is a five year ASUS and I've just got a new Samsung.
Neither will connect, both are up to date with software updates.
Christopher_G
EE Community Support Team

OK, thanks @larruu 

I'm not sure what is causing this problem. Since the same thing is happening with two devices, it may be worth speaking to our technical support team so they can help you with this.

Chris

Okay Chris, thanks for your time. I'll do as you suggest and contact the
tech support. cheers L