Pack dados

[Yorranagabriele]

I need internet, I'm trying to buy the data package and it doesn't charge my account. when it comes to the part to charge it does not debit at all I need help. what do I do

[Christopher_G]

Hi @Yorranagabriele 

Welcome to the community.

Are you on a contract plan or pay as you go? Is it an add-on or a plan or pack?

Chris