Mobile Broadband

Huawei E5576-320 Stopped Connecting

Hi there,I've been using a Hawei E5576-320 happily for the last couple of years on a pay as you go bases, along with the odd top up of 120GB or so to keep it going.For some reason however, it will now not connect to the EE network. I've tried inputti...

Grace period to extend SIM only 4GEE WiFi Mini

I have a 4GEE WiFi Mini with data only SIM. This was 30G for 2 months. The time period is about to expire. I can extend use of this by purchasing a monthly payment plan. Is there a time limit from time period expired to availability a monthly payment...

Data only SIM for Orbi router

I have just moved to a remote location with very limited signal. Purchased an Orbi LTE router and data only sim (as broadband is only 1Mb). Do I need to activate the sim and if so how do I receive the code as the router has no functionality for recei...

4g hub

Just received my EE 4G hub but it doesn’t appear to have the antennas to connect on the back .. should these normally come in the box?

5GEE Router 2021 Outdoor Antenna Advice

Hi there,I have the 5GEE Router 2021 and it will connect onto 5G sometimes but will often drop onto 4G. The 5G connection also seems to be slower with higher ping.I am looking to purchase an outdoor antenna in order to improve my 5G signal strength, ...

5g Hub Antenna

Hi, I have a 5g mobile broadband unit but hoping to increase signal a little more as I have maximum 3 bars. Does any one know which are the correct antenna that connect to the unit? Thank you

Huawei E5577C with EE sim no internet connection

Until yesterday I was using a Smarty SIM in my mifi device with no issue other than patchy network coverage. Today I decided to buy a data-only EE SIM. The mifi device will allow my phone to connect to it and use the internet, but absolutely nothin...

My 4Gee wifi mini router has the blue internet light flashing, no connection

Hi,My wifi mini suddenly won't connect to the internet. I can find the wifi on my phone, it connects ok, but then says underneath 'no internet connection'.I can access the 192.168.1.1, but it says everything is ok, but the connection status is discon...

4gee top up when unable to link to account

Recently purchase my 4gee to cover me when not connected to my wife however I am unsure how to top up? I understand I cannot link this to myee however whenever I go to a top up link it tells me to disconnect from work for it to pick up which isn’t an...

Resolved! Do 4GEE/5GEE Home Router packages primarily uses mobile signal all the time?

We have very slow BT land line and want to use the EE 4G signal all the time and not the land line because it is too slow.Some of the packages years ago would only use the 4G if the landline dropped out, but we don't want to use the land line interne...

Mobile Broadband

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