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Very slow download speeds

Orrindon
Explorer

Hi all, I am currently experiencing very poor download speeds ie 0.5Mbs but have good upload around 10-12Mbs.  I reside approximately 500 metres from a mast and have line of sight . I have a Huawei B535 router and normally have no issues could there be issues with the mast? Looking for any advice that might help.

1 REPLY 1
Katie_B
EE Community Support Team

Hello @Orrindon

Thanks for coming back here. 

Have you been able to check your area for any known issues using the Network Status Checker?

Speak soon, 

Katie