4GEE Mobile Broadband Firewall

[jc3618]

I have a 4GEE Router with Mobile Broadband. This page (https://ee.co.uk/help/help-new/phones-and-devices/ee/4gee-home-router#settings-and-updates/enable-or...) suggests that I should be eable to enable/disable the firewall in the Security section of the router configuration page, but I don't seem to have the option to do so (I've attached an image showing my options) - is there a reason I can't see this? Does the 4GEE Router + Mobile Broadband come with a built in Firewall?

[Christopher_G]

Hi @jc3618 

Welcome to the community.

What is under the 'advanced settings' tab?

Chris

[jc3618]

Hi Chris - thanks for looking into this! This is what I can see under Advanced Settings. Clicking into each of these doesn't seem to show anything specifically about a Firewall

 

[Christopher_G]

Which 4G router is it that you have, @jc3618 and why is it that you're looking to remove the firewall?

Chris

[jc3618]

It's a 4GEE Router (Model D412C57) - and I'm not trying to remove it, I just wanted to check whether or not the router has one built in (and if it does, whether it's turned on) 🙂

[Christopher_G]

Ah, I see, @jc3618 

I've reached out to our device specialists to see if they can confirm. I'll post here when they get back to me.

Chris

[jc3618]

Awesome - thanks Chris! 

[jc3618]

Hi @Christopher_G - did you hear back from the device specialists? 

[Leanne_T]

Hi @jc3618 

Not just yet, as soon as we do we will let you know 🙂

Leanne.

[jc3618]

No worries - thanks for letting me know! 🙂