29-04-2019 02:49 PM
Too often calling companies to sort things out like bills, account queries etc. can leave me frustrated
However I've had 3 phonecalls with 3 different EE representatives recently and all were lovely, made conversation, sorted out all my issues with data, and called back as and when they said they would. 2 were 'Fiona' and 'Amy', the last I unfortunately did not catch the name of. Thanks for the great service.
29-04-2019 05:09 PM - edited 29-04-2019 05:10 PM
Hi and welcome to the community, @aep4. 🙂
Thank you so much for popping by the community to share your experience calling us.
I'm delighted that you had a lovely conversation with Fiona, Amy and the other mystery agent and get your queries answered. 🙂
As a thank you for sharing your experience, I'd love to send you a small gift from us here on the community team. 🎁
I've sent you a private message to get some more information from you.
Please take a look and get back to me.