I have tried to claim the 6 month free Game Pass offer I was given as new customer but when I try to add it nothing happens. I get this same message whether I try it on chrome, safari different devices and on both WiFi and mobile data.I cant seem to...
Hi All I just upgraded to smart hub plus from BT full fibre the smart hub plus only allows you to port forward 4 choices in IPV4 or 3 pinholes in IPV6 this is obviously an issue if you want to put COD port forwarding rules in because the router won’t...
Hi I recently switched to EE broadband and was told that I would get 6 months free game pass but when I click the link and select add nothing happens. Can someone help please??
Is there anyway of adding an Xbox elite series 2 core controller to my EE plan as i don't see an option for that.
Hello. I don't know if I don't understand something. I received information that I do not have to do anything for my subscription (Ultra) to continue working, but Microsoft demands that I pay for the service. The console system shows that I have an a...
I paid £20 upfront. Then I received an email telling me I'd have my PS5 soon, but there's been dead silence since. I also changed the number I was given with the sim that came with my subscription phone, and on the email you said you'd contact me on ...
Good morning, afternoon. I would like to ask you to explain the benefits of Game Pass Ultimate. Because it is an additional benefit to the contract. By the 100th birthday I was getting a new phone and the contract included an extra GPU option and the...
The two-year period since purchasing the X box Series X console from EE is ending.The question is, how much will the monthly amount decrease after this period when the fee for the console has ended?If I understand correctly, I will only pay the Ultim...
Dear EE Support Team,I am writing to express my concern regarding the difficulty in activating the 12-month Xbox Game Pass Ultimate offer that was promised as part of my EE Full Fibre 900 package on a 24-month contract. According to the terms outline...
Hi, I was given an xbox gamespass code and I noticed from my profile that it said it was purchased from BT/EE. My subscription has currently expired and I have no way to renew it because it is still active through your company. I have never had any c...
