PS5 Slim £125 EE Gamecard

[MikeMills91]

My PS5 slim arrived two days ago, the bundle includes a £125 EE Gamecard which I am yet to receive. How will I receive the Gamecard? Email, text?

Thanks.

[Katie_B]

Hi @MikeMills91. 

Thanks for coming here. 

The two-step claim process can be found at the bottom of this page HERE.

Katie 🙂

[MikeMills91]

The bottom of the page has instructions for redeeming 2 years of PlayStation Plus, I couldn't see anything about the £125 EE Gamecard?

Thanks.

[Katie_B]

Hi @MikeMills91. 

Sorry, I can see I have linked incorrect information. More details on the EE Game Card can be found HERE.

You should receive a text within two working days. If you have not received this please text EE GameCard to 150. 

Katie

[MikeMills91]

I received the PS5 on Monday, so over 2 days ago. I have already sent EE GameCard to 150 and it did nothing.

Thanks.

[James_B]

Hi @MikeMills91,

If you didn't receive a response to the text, please get in touch with Customer Care on 150 so a member of the team can help.

Thanks 🙂

James

[MikeMills91]

Ok I'll do that.

[anthubbs]

Hi. Did you manage to resolve this?

I am having the same issue 

thanks

[Katie_B]

Hi @anthubbs. 

Thanks for coming here. 

When did you purchase your PS5?

Katie

[anthubbs]

Hi.

I ordered on 30th june and received today

Thanks


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