Hello. I don't know if I don't understand something. I received information that I do not have to do anything for my subscription (Ultra) to continue working, but Microsoft demands that I pay for the service. The console system shows that I have an a...
I paid £20 upfront. Then I received an email telling me I'd have my PS5 soon, but there's been dead silence since. I also changed the number I was given with the sim that came with my subscription phone, and on the email you said you'd contact me on ...
Good morning, afternoon. I would like to ask you to explain the benefits of Game Pass Ultimate. Because it is an additional benefit to the contract. By the 100th birthday I was getting a new phone and the contract included an extra GPU option and the...
The two-year period since purchasing the X box Series X console from EE is ending.The question is, how much will the monthly amount decrease after this period when the fee for the console has ended?If I understand correctly, I will only pay the Ultim...
Dear EE Support Team,I am writing to express my concern regarding the difficulty in activating the 12-month Xbox Game Pass Ultimate offer that was promised as part of my EE Full Fibre 900 package on a 24-month contract. According to the terms outline...
Hi, I was given an xbox gamespass code and I noticed from my profile that it said it was purchased from BT/EE. My subscription has currently expired and I have no way to renew it because it is still active through your company. I have never had any c...
Hi,I'm having problems playing games online like call of duty with my xbox.I think it's a port forwarding issue, and I'm not sure how to resolve. Thanks.
When I received my EE smart hub plus set it up and then connected my Xbox it would not connect it recognises it is wired but displays nothing else below. I've tried a network switch which is how I fixed this problem with my Vodafone router. But nothi...
So I added xbox game pass when I bought my pay monthly sim and it is on the email as confirmation I added it but I haven't had anything else on how to actually use it, no codes or anything. I've checked the app and I can't find anywhere that will jus...
Cant purchase on Microsoft store with my phone bill which is a monthly plan
