Wondering if anyone can help me, I purchased the Xbox series x tech addon and was sent a text with the game card code and pin.As I use my phone for work stuff as well it is set up to auto delete one time pass codes. Completely forgot and it deleted t...
Hello can anyone help pleaseWhen I try and purchase any bundle on gaming it says something went wrong try again later. Is there any way to fix this please
Hi all. I have had the xbox game pass ultimate ever since it became available on EE as an Inclusove Extra, and I have to say it has been brilliant not having to faff about sorting it every month or wat have ye, myself. On that note; I'd like to know ...
So I got a ps5 at the weekend with the 2 years of premium and I was told I would get a £70 gift card as they don’t have games in store anymore and I still haven’t been sent a code to redeem which is what I’ve been told will happen
HI , I have now received my meta quest 3, how do i claim my free game ?Includes Asgard’s Wrath 2 free?Thanks Aaron
Hi New customer here. I've been with ee for three weeks and have been trying to activate the Xbox game pass ultimate add on that was part of the package I ordered. But as yet I have been unable to get it to go further than an error message as shown i...
I ordered an Xbox series X and added it to my monthly bill recently. The bundle came with 24 months of Xbox game pass ultimate and Tekken 8. I received the game, however, I haven't gotten a code or text to claim the game pass. There's no option for c...
Hi EE, A quick search online and through your forums and it appears that activating the free Xbox Game Pass Ultimate, that you're offering as part of your broadband packages, is problematic for a number of customers, myself included. Can you please f...
Hi,I was told that as part of my broadband upgrade I can get a 12 month xbox game pass, and to visit ee.co.uk/go/gaming to claim it. Every time I visit that address it says this service is not working. I've been trying it every now and then for weeks...
Why does it seem such an issue to get the Xbox game pass activated?. Five phone calls later and the resolution was to credit £60 to my broadband bill and then pay for the Xbox pass on my mobile bill. Fair enough I thought, but now when trying to acti...
