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Extreme lag spikes while gaming

Hi,So I recently changed my ISP provider from Virgin to EE, and ever since the change I have been experiencing lag spikes on online games that go from 9ms to 400-600ms every few seconds. It happens so much that the game becomes unplayable. I have run...

Ps5

Hi I have my pa5 on contract with ee and the control has gained stick drift will ee take care of this or do I have to order a new one 

Not received game pass info

Hello, I ordered the Xbox as part of the tech bundle and I was told I would receive a text to get the gift card & enable the game pass within a week- the week has passed and I have received the gift card but not the game pass info despite it showing ...

Hermit24 by • Investigator
  • 5495 Views
  • 15 replies
  • 4 Helpful

Game pass problem

I’ve got the Xbox series x bundle it came with 24 months game pass ultimate but I’ve activated the code on the wrong account. Can EE re create a new code next month so I can use it on my account ? 

Ps5 remote play using new ee smarthub plus

Hi all,I've had the new ee full fibre for a few months and since I've had the new router I have had to get my head around port forwarding. I have set up my xbox and philips hue lights with port forwarding rules after sometime so I can use them over 5...

Splat87 by • Explorer
  • 1558 Views
  • 4 replies
  • 0 Helpful

Xbox game pass

Read more  Hi I changed ny plan a few weeks ago to get an xbox game pass included. I've now cancelled my subscription but cannot find the ee gamepass code anywhere I haven't been sent anything.  At what point should I be expecting the code?Also as we...

Kfran by • Visitor
  • 723 Views
  • 1 replies
  • 0 Helpful

game pass

hello!   A G2A oldalon vásároltam egy xbox game pass ultimate előfizetést. az előfizetés lejárt, de még aktivnak jelöli a microsoft oldala.  Vettem egy ujabb előfizetést egy harmadik féltől és nem tudtam aktiválni, mert az előző még aktiv. Hogy tudom...

Laci47 by • Investigator
  • 915 Views
  • 5 replies
  • 0 Helpful

PlayStation

Good day,Has anyone ever experienced an issue with their console just shutting down without a warning while playing?  What do I do, as it is not powering on?Thank you for your help in advance. 

KevenM by • Visitor
  • 522 Views
  • 1 replies
  • 1 Helpful

PS5 Slim £125 EE Gamecard

My PS5 slim arrived two days ago, the bundle includes a £125 EE Gamecard which I am yet to receive. How will I receive the Gamecard? Email, text?Thanks.

Trying to add Ninetendo to my plan.

I have been trying to add a nintendo switch to my plan and it says i can but when i go to the page it gives me the same thing of "something went wrong...try again later" i have tryied so many times but the same thing keeps happening, anyone else had ...

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