I ordered an Xbox series X and added it to my monthly bill recently. The bundle came with 24 months of Xbox game pass ultimate and Tekken 8. I received the game, however, I haven't gotten a code or text to claim the game pass. There's no option for c...
Hi EE, A quick search online and through your forums and it appears that activating the free Xbox Game Pass Ultimate, that you're offering as part of your broadband packages, is problematic for a number of customers, myself included. Can you please f...
Hi,I was told that as part of my broadband upgrade I can get a 12 month xbox game pass, and to visit ee.co.uk/go/gaming to claim it. Every time I visit that address it says this service is not working. I've been trying it every now and then for weeks...
Why does it seem such an issue to get the Xbox game pass activated?. Five phone calls later and the resolution was to credit £60 to my broadband bill and then pay for the Xbox pass on my mobile bill. Fair enough I thought, but now when trying to acti...
Hi I have the same issue everytime I click the link it says error.very frustrating
Hi newb herehow can I gift my Xbox subscription from Ee to my daughters account as I don’t own an Xbox but she does ?????
I upgraded my contract last week and added in Xbox Game Pass as my extra. It shows in my account however I have had a text saying I need to activate it. When I try to activate it I keep getting a message saying there’s a technical error. I have conta...
Trying to redeem the 12month game pass offer i got for my broadband, i've tried texting the service multiple times and nothing happens, any ideas?
Wonder If anyone knows how I will receive my £100 gamecard as I got my switch today and havnt been sent a card with it, is it emailed?
