Depositing in online gambling using phone credit

[Derbychris1990]

I'm trying to deposit on an online gambling site using my credit. I have sufficient credit but it tells me I don't. Is this EE blocking the transaction?

[Katie_B]

Hi @Derbychris1990. 

Welcome to the community. 

Could I confirm you are on pay as you go?

Katie

[Derbychris1990]

Yes

[Katie_B]

Hello @Derbychris1990. 

I believe charge to mobile is only available for pay monthly customers. 

Have you used this service before?

Katie

[Derbychris1990]

Yes I have used this service before 

[Katie_B]

Thanks for getting back to me @Derbychris1990. 

If you are still experiencing this please give our technical care team a call on 150. 

Katie

[Ishman1]

Yes

[Rach_H]

Hi @Ishman1,

Welcome to the Community!

Are you having the same issues as the others in this thread?

Rach