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Forum Posts

Xbox Game Pass Technical Error

I upgraded my contract last week and added in Xbox Game Pass as my extra. It shows in my account however I have had a text saying I need to activate it. When I try to activate it I keep getting a message saying there’s a technical error. I have conta...

Vikc32 by Visitor
  • 592 Views
  • 3 replies
  • 0 Helpful

Xbox game pass offer not coming through

Trying to redeem the 12month game pass offer i got for my broadband, i've tried texting the service multiple times and nothing happens, any ideas?

allyjaay by Contributor
  • 365 Views
  • 0 replies
  • 0 Helpful

New nintendo switch

Wonder If anyone knows how I will receive my £100 gamecard as I got my switch today and havnt been sent a card with it, is it emailed? 

Kay108 by Visitor
  • 551 Views
  • 1 replies
  • 0 Helpful

Activating game pass

Moved to EE broadband over a month ago and still haven’t heard anything about game pass? I can now see the option online to add it but once I agree to terms it just goes back to the first screen and doesn’t add. Any help with this? thanks in advance 

Jas1602 by Investigator
  • 354 Views
  • 0 replies
  • 0 Helpful

gamepass code when I already use gamepass

I already use Gamepass and have around 2 and a half years left to go. and I wanna ask, what happens if I add the 6 month gamepass to my account? does it just add on to the end of the gamepass I currently have or do I lose the 2 and a half years which...

XBOX Game Pass

Why are you unable to redeem this online seems like it has been a issue for mk the now everytime you click add it and tick the T’s and C’s it just refreshes back to the original page please help or get sorted 

Gmsbuds by Investigator
  • 609 Views
  • 5 replies
  • 1 Helpful

How to enable UPnP on EE Router

I'm struggling to enable UPnP on the EE fibre router, it says it's enabled but games, and other things show that UPnP support is disabled, and it's operating under strict NAT mode. Anyone experienced this, and know how to solve it? Doubt it's related...

sixfyi by Visitor
  • 1400 Views
  • 1 replies
  • 0 Helpful

Won’t let me add game pass to my mobile plan

Hello having issues trying to add game pass to my mobile plan have a link on ee app but when I get redirected to page it just keeps trying to refresh page any ideas how to resolve this 

Wanya39 by Visitor
  • 395 Views
  • 1 replies
  • 0 Helpful