Hi,I have a XBOX game pass that i cannot add to my account.I have phoned EE directly on this on a number of occasions, with the response, 'wait and see if it starts working' or we cant sort this you need to speak to support.There is no live chat opt...
As part of my bundle I’ve got a 12 month game pass ultimate to use. It’s there in the add ons to activate. When I click on it and tick the terms and conditions once I press ok I am met with an error message to try again later. I’ve tried it on differ...
I’m having exactly the same issue and I have a 6 month pass to activate!!
I sought advice on here in the past when I never received the Game Pass Ultimate included with an Xbox bundle.After spending time on the phone I managed to get it resolved. Or at least I thought I did. First month was fine, then they charged me for ...
Recently 1 of the team was very gracious in answering my query very quickly.It regarded being new to EE BB as well as getting 12mth box free. The email asking for details was accidentally deleted and can't be retreived.It was regarding me getting the...
I can't get free gamepass ultimate. It's supposed to be free for 12 months
Is this xbox pass just another ee con ? plus your it team who runs the app and website need sacked .always down or is it ?
I have had access to the above Gamepass today. But trying to activate it I get the error , attached. Tried from EE App, EE webpage and PC webpage. Is this a known issue? A bug or "feature"? TIA.
Hi, I purchased an xbox that included 24 months of Xbox Game Pass ulitmate on the 6/7/2023 however I've not received any codes or texts containing a link to activate or add this to my xbox live account.ThanksGary Davies
Hey,I'm a new customer and I received the ultimate Xbox live add on free for 6 months but can't redeem it,it has been over the 14 day waiting period plus ive tried ringing customer service but as I did not take the option off a landline with my broad...
