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Xbox game pass offer not coming through

Trying to redeem the 12month game pass offer i got for my broadband, i've tried texting the service multiple times and nothing happens, any ideas?

allyjaay by • Contributor
  • 361 Views
  • 0 replies
  • 0 Helpful

New nintendo switch

Wonder If anyone knows how I will receive my £100 gamecard as I got my switch today and havnt been sent a card with it, is it emailed? 

Kay108 by • Visitor
  • 547 Views
  • 1 replies
  • 0 Helpful

Activating game pass

Moved to EE broadband over a month ago and still haven’t heard anything about game pass? I can now see the option online to add it but once I agree to terms it just goes back to the first screen and doesn’t add. Any help with this? thanks in advance 

Jas1602 by • Investigator
  • 348 Views
  • 0 replies
  • 0 Helpful

gamepass code when I already use gamepass

I already use Gamepass and have around 2 and a half years left to go. and I wanna ask, what happens if I add the 6 month gamepass to my account? does it just add on to the end of the gamepass I currently have or do I lose the 2 and a half years which...

XBOX Game Pass

Why are you unable to redeem this online seems like it has been a issue for mk the now everytime you click add it and tick the T’s and C’s it just refreshes back to the original page please help or get sorted 

Gmsbuds by • Investigator
  • 599 Views
  • 5 replies
  • 1 Helpful

How to enable UPnP on EE Router

I'm struggling to enable UPnP on the EE fibre router, it says it's enabled but games, and other things show that UPnP support is disabled, and it's operating under strict NAT mode. Anyone experienced this, and know how to solve it? Doubt it's related...

sixfyi by • Visitor
  • 1390 Views
  • 1 replies
  • 0 Helpful

Won’t let me add game pass to my mobile plan

Hello having issues trying to add game pass to my mobile plan have a link on ee app but when I get redirected to page it just keeps trying to refresh page any ideas how to resolve this 

Wanya39 by • Visitor
  • 391 Views
  • 1 replies
  • 0 Helpful

Unable to set up Xbox gamepass

I recently got an Xbox series X as an add-on, have followed the link to set up a activate this, entered my number and verification number. What loads next is a blank white screen. I have tried this on my phone, my wifes phone, my laptop on 3 differen...

marcatkd by • Investigator
  • 10999 Views
  • 49 replies
  • 5 Helpful

Xbox game pass

Same issue as many others.  Go into EE confirm adding the (free offer) for gamepass, agree to terms and I just return to the page I was on…is it broken ?  Assume it doesn’t work for anyone given these posts ?thanks