Gaming

Unable to set up Xbox gamepass

I recently got an Xbox series X as an add-on, have followed the link to set up a activate this, entered my number and verification number. What loads next is a blank white screen. I have tried this on my phone, my wifes phone, my laptop on 3 differen...

Xbox game pass

Same issue as many others. Go into EE confirm adding the (free offer) for gamepass, agree to terms and I just return to the page I was on…is it broken ? Assume it doesn’t work for anyone given these posts ?thanks

Xbox gamepass

I've recently took out the xbox series x in store but had no code for gamepass.I phoned ee and they said it should be on a card in the box then I've seen other posts saying I get a text. How do I actually get the code for the gamepass?

Xbox pass activation

I switched add on to Xbox pass and got a thank you text but no activate instructions. I was waiting for half an hour on 150 and had to give it up. So far over the last 2 weeks I've spent over 5 hours to sales and complaints at EE/BT for another issue...

Gamepass not working

Game pass not working. Stopped yesterday, paying a lot of money for the contract and not impressed when the freebie suddenly doesn't work.What makes it worse - unacceptable waiting time to try to speak to someone.Not a good start made even worse when...

Xbox Live Game Pass issues

I have the game pass with my phone bundle. I assumed once activated I'd get a code but it automatically connected to that email, which isn't my gaming account. I was able to contact xbox the first month to get it changed over to the correct account, ...

PS Portal refund

I've recently brought a ps portal with 4 x £50 vouchers I've now used the vouchers.After a couple of days a pixel has gone in the screen. I've phoned up ee and explained the situation and I've asked for a exchange.They've said I can send it back to ...

Playstation 5 stopped working

Hello, just wondering if anyone can help my playstation 5 has decided to stop working after owning it for 2 months. Do i need to go through EE or contact playstation directly to get it replaced on warranty? Ive tried all the troubleshooting through t...

Game Pass Deal with Broadband

I took advantage of the 12 months free game pass Ultimate when upgrading my Broadband. I was told by the sales rep it would be a code because I explicitly asked how the Game Pass would be delivered. That was incorrect information. I've found out when...

Resolved! Free Games pass Ultimate

I pay Microsoft monthly for Games Pass Ultimate, I have just taken out EE Fibre and EETV I have received a message saying I receive 12 months free XBox Ultimate. Do I need to cancel my existing pass with Microsoft or does the free one from EE just au...

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