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Resolved! EE Store and EE Shop confusion?

Can some please explain the difference in these 2 sites.I want to buy a product on 1 but when i log into my account i cant find ithttps://store.ee.co.uk/My shop (ee.co.uk)And when i do click on gaming in my account i get this error on both iphone and...

Glenn93 by Skilled Contributor
  • 1911 Views
  • 1 replies
  • 2 Helpful

Xbox Game Pass Error

Recently moved from BT to EE as my free game pass was expiring, so took a new deal with another 12 months free but when I try to add this I get an error."We've had a problem loading this info. Please try again in a while"This has been happening for d...

Unable to add free for 12 months gaming pass to account

I recently changed from BT to EE over the past couple of days. I can see that I can add the Xbox Gaming pass free for 12 months but after ticking the terms and conditions and pressing continue it produces an error saying "We had a problem loading thi...

steam deck

Will we see the steam deck be added to the list of gaming product ad ons? 

Issues with NAT type D on Switch from EE Router

Since I am using EE 5G smart router, my NAT type on switch has been stuck at D.I have tried port forwarding and setting static IPs to no avail, it has never shifted off of D. This has meant that I cannot play FC 2024 online.How do I change this? I ne...

anasousa by Explorer
  • 531 Views
  • 3 replies
  • 0 Helpful

PlayStation 4

Why wont my PlayStation 4 connect to the Internet with a 4gee WiFi dongle?  But if I use my phones as a hotspot it's fine. 

Izak26 by Investigator
  • 4438 Views
  • 15 replies
  • 1 Helpful

Resolved! PS5

Can you please tell me how much I have left to pay to my PS5 please, I've been paying for over a year now

Xbox Game Pass Ultimate - No solutions

I've been 3 weeks now with EE Broadband, swapped from BT. One big reason I recontracted was because of the game pass. I spoke to 150 3x times already getting different answers. I tried to activate it, using different browsers, devices, app etc, no av...

Issue UPnP Not Successful XBox/PS4 Using New EE Smart Hub plus

When try to game on the Xbox or Ps4 get error saying UPnP Not Successful I have Factory Reset  20+ time doesnt fix issue I after  Port Forwarding for each Console I have never hand this issue with old smart hub 2 and I am not DMZ as unsafe method of ...

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