Ordered a PS5 and got an email saying order is on its way. I have an xko order number but there is no where on the EE app I can track this? Do the PS5s usually ship next day? and because I got the email saying order is on its way can I assume my orde...
Since I've joined EE recently on the 500 package gaming is spiking/lagging every 20/30 seconds momentarily but enough to ruin games. Any ideas or fixes?
I switched my BB from BT to EEFF500. I should get 6 months free GPU with my plan but I cannot find a way of redeeming it on the app or website. Any help with how I redeem/ activate my pass
Hello, I bought xbox game pass ultimate subscription for 1 month in January and now I noticed it is still running but can't cancel it on my microsoft ( xbox ) account, it always redirects me to BT/EE. Can someone help me, I don't know how to cancel i...
Some time ago I bought myself a XGPU gift card and right after that I wanted to cancel my cyclical billings. When I went to check "manage" option, it redirected me to this website and I'm not even a customer. After trying to log in I'm unable to find...
I have a main All Rounder SIM with data sharing and 3 other SIM for family members residing at the same address, all on a 24 month contract. I was already paying £12.99 for xbox game pass and was awarded it as a smart inclusive extra and associated i...
I have Xbox Game Pass as an inclusive extra on my mobile contract, I managed to activate it last month without any issues but I am trying to activate it this month to get the code but when I go through the EE app it says that I needs activating and w...
I recently updated my broadband package to include the Smart Hub Plus and Game Mode as, since Openreach rerouted me due to dodgy cable in the street, my speeds were all over the place. I play a lot of multiplayer Call of Duty and the game display typ...
I ordered the Xbox series x bundle with the game/data/video pass it was delivered last Friday does anyone know when I will receive the passes ?
