06-10-2024 03:19 PM
Hi I recently got my ps5 24 months premium pass and there is no pass or code in box
Solved! See the answer below or view the solution in context.
07-10-2024 08:35 AM
Hey @Pablo831, welcome to the EE Community 😊
The vouchers to redeem your PS Plus subscription through the PlayStation Store should be included in the box with the console, but it's worth checking all the packaging that the console came in too.
If you've definitely not got anything, please contact our customer care team, and they'll be able to help get this investigated further.
Peter
06-10-2024 02:48 PM
Hi I got the 24 month bundle and had no vouchers in where do I find them please
07-10-2024 08:35 AM
Hey @Pablo831, welcome to the EE Community 😊
The vouchers to redeem your PS Plus subscription through the PlayStation Store should be included in the box with the console, but it's worth checking all the packaging that the console came in too.
If you've definitely not got anything, please contact our customer care team, and they'll be able to help get this investigated further.
Peter
07-10-2024 09:48 AM
07-10-2024 10:04 AM
Thanks @Pablo831, so you've checked both the PlayStation box and the outer packaging that the console came delivered in?
If you're still not seeing anything, then I'd definitely give our team a call and they'll be able to see what we can do from there!
Peter