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Cannot remove BT/EE from Xbox account

Hi all,I was a customer until April when life got expensive. I had the Xbox Game Pass Ultimate Add-on which was pretty neat.However... Once my contract ended, I found that BT/EE cannot be removed from the subscription page of my Microsoft account for...

StitchM by • Explorer
  • 4726 Views
  • 26 replies
  • 2 Helpful

Change to store collection

Hi all, I placed a delivery order  for a series X but I meant to select store delivery.is if possible to change this at all ?tried calling 150 but the offices are shut thanks!!

FormattedGnu by • Established Contributor
  • 389 Views
  • 3 replies
  • 0 Helpful

Xbox Game Pass Ultimate

Hello. I was gifted an Xbox Game Pass 1 month non stackable key that i redeemed on 24.12.2023.. I'd like to turn off cyclical billing, but i'm unable to do this by myself. Apparently this key is connected to someone's EE/BT account. Please help me re...

MacDom by • Explorer
  • 537 Views
  • 3 replies
  • 0 Helpful

Lenovo Legion Go: Delivery To Store

Good morning, I placed an order yesterday (22/01/2024) for a Lenovo Legion Go. They took the £35 upfront payment and I selected delivery to the store closest to me. I have received email order confirmation, but I have nothing in the way of dispatch o...

Resolved! Gaming Bundle ended

I received this text from EE, saying that the 24 month gaming bundle has come to and end if you want to cancel it text 'stop Xbox'. What exactly is that stopping? Just the xbox Game Pass? 

Game pass cancelled by Ee

I took the Xbox X bundle with the 2 year gaming pass which Ee has apparently cancelled and customer support is hopeless 

Xbox game pass ultimate with series s bundle

I’ve purchased the Xbox series s gaming bundle.  I have not received the Xbox game pass code which is for 24 mnths.   This was 15 days ago now.  How or who do I contact and receive this please. As I’m paying the monthly amount and haven’t got all the...

Xbox game pass ultimate

I bought a key on g2a and now I can't cancel my subscription, g2a technical support can't help me and the seller doesn't respond. Help me   

Fontak by • Investigator
  • 449 Views
  • 6 replies
  • 0 Helpful

Call of Duty MW III disk read error?!

I recently ordered a couple of copies of MW 3 and neither disks will read in xbox.Firstly strange that neither work, has there been any reported issues, ei maybe youve sent out a different regional game copy?I cant find the orders in the returns sect...

badkarm4 by • Contributor
  • 517 Views
  • 4 replies
  • 0 Helpful
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