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Forum Posts

gamepass code when I already use gamepass

I already use Gamepass and have around 2 and a half years left to go. and I wanna ask, what happens if I add the 6 month gamepass to my account? does it just add on to the end of the gamepass I currently have or do I lose the 2 and a half years which...

XBOX Game Pass

Why are you unable to redeem this online seems like it has been a issue for mk the now everytime you click add it and tick the T’s and C’s it just refreshes back to the original page please help or get sorted 

Gmsbuds by Investigator
  • 425 Views
  • 5 replies
  • 1 Helpful

How to enable UPnP on EE Router

I'm struggling to enable UPnP on the EE fibre router, it says it's enabled but games, and other things show that UPnP support is disabled, and it's operating under strict NAT mode. Anyone experienced this, and know how to solve it? Doubt it's related...

sixfyi by Visitor
  • 1202 Views
  • 1 replies
  • 0 Helpful

Won’t let me add game pass to my mobile plan

Hello having issues trying to add game pass to my mobile plan have a link on ee app but when I get redirected to page it just keeps trying to refresh page any ideas how to resolve this 

Wanya39 by Visitor
  • 297 Views
  • 1 replies
  • 0 Helpful

Unable to set up Xbox gamepass

I recently got an Xbox series X as an add-on, have followed the link to set up a activate this, entered my number and verification number. What loads next is a blank white screen. I have tried this on my phone, my wifes phone, my laptop on 3 differen...

marcatkd by Investigator
  • 8888 Views
  • 49 replies
  • 5 Helpful

Xbox game pass

Same issue as many others.  Go into EE confirm adding the (free offer) for gamepass, agree to terms and I just return to the page I was on…is it broken ?  Assume it doesn’t work for anyone given these posts ?thanks 

Xbox gamepass

I've recently took out the xbox series x in store but had no code for gamepass.I phoned ee and they said it should be on a card in the box then I've seen other posts saying I get a text. How do I actually get the code for the gamepass?  

Xbox pass activation

I switched add on to Xbox pass and got a thank you text but no activate instructions. I was waiting for half an hour on 150 and had to give it up. So far over the last 2 weeks I've spent over 5 hours to sales and complaints at EE/BT for another issue...

Andi123 by Contributor
  • 584 Views
  • 11 replies
  • 0 Helpful

Gamepass not working

Game pass not working. Stopped yesterday, paying a lot of money for the contract and not impressed when the freebie suddenly doesn't work.What makes it worse - unacceptable waiting time to try to speak to someone.Not a good start made even worse when...

Newyn22 by Explorer
  • 330 Views
  • 1 replies
  • 0 Helpful