Gaming

How to enable UPnP on EE Router

I'm struggling to enable UPnP on the EE fibre router, it says it's enabled but games, and other things show that UPnP support is disabled, and it's operating under strict NAT mode. Anyone experienced this, and know how to solve it? Doubt it's related...

Won’t let me add game pass to my mobile plan

Hello having issues trying to add game pass to my mobile plan have a link on ee app but when I get redirected to page it just keeps trying to refresh page any ideas how to resolve this

Unable to set up Xbox gamepass

I recently got an Xbox series X as an add-on, have followed the link to set up a activate this, entered my number and verification number. What loads next is a blank white screen. I have tried this on my phone, my wifes phone, my laptop on 3 differen...

Xbox game pass

Same issue as many others. Go into EE confirm adding the (free offer) for gamepass, agree to terms and I just return to the page I was on…is it broken ? Assume it doesn’t work for anyone given these posts ?thanks

Xbox gamepass

I've recently took out the xbox series x in store but had no code for gamepass.I phoned ee and they said it should be on a card in the box then I've seen other posts saying I get a text. How do I actually get the code for the gamepass?

Xbox pass activation

I switched add on to Xbox pass and got a thank you text but no activate instructions. I was waiting for half an hour on 150 and had to give it up. So far over the last 2 weeks I've spent over 5 hours to sales and complaints at EE/BT for another issue...

Gamepass not working

Game pass not working. Stopped yesterday, paying a lot of money for the contract and not impressed when the freebie suddenly doesn't work.What makes it worse - unacceptable waiting time to try to speak to someone.Not a good start made even worse when...

Xbox Live Game Pass issues

I have the game pass with my phone bundle. I assumed once activated I'd get a code but it automatically connected to that email, which isn't my gaming account. I was able to contact xbox the first month to get it changed over to the correct account, ...

PS Portal refund

I've recently brought a ps portal with 4 x £50 vouchers I've now used the vouchers.After a couple of days a pixel has gone in the screen. I've phoned up ee and explained the situation and I've asked for a exchange.They've said I can send it back to ...

Playstation 5 stopped working

Hello, just wondering if anyone can help my playstation 5 has decided to stop working after owning it for 2 months. Do i need to go through EE or contact playstation directly to get it replaced on warranty? Ive tried all the troubleshooting through t...

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