VAT Removal from Order to Jersey

[Diogo_93]

Hi, Today I bought one of the Nintendo Switch 2 consoles and paid for the order. I noticed that the VAT was not automatically removed and would like to find out how I would go about claiming this back? Jersey has its own GST and I would be paying this on top of VAT if not removed.

Thanks

[XRaySpeX]

By buying from EE the transaction was still performed in UK for which VAT is due. EE is not a duty-free port!

You buy anything from a shop in UK you will be charged inclusive of VAT even if you show a Jersey passport unless that shop offers a duty-free service. EE doesn't!

[Chris_B]

@Diogo_93  

Do you export goods/ deliver to addresses outside of the UK?

 

• We don’t offer goods outside the UK mainland.
• We don’t ship outside the UK and we also don’t offer goods to BFPO (British Forces Posted Overseas) addresses.
• We don’t ship to PO Box addresses
• We are unable to offer deliveries to hotels
• We don’t ship to the Republic of Ireland/Eire, but we do ship to Northern Ireland and the Channel Islands.

If you're taking goods out of the UK/EU and wish to re-claim the VAT, you should contact your local Revenue & Customs office for information. Unfortunately we’re unable to supply forms directly.

[Diogo_93]

I'm afraid I don't understand this. If EE delivers to the Channel Islands then surely VAT is not applicable?

I found the below on GOV.UK

Thanks

[XRaySpeX]

What does paras §3.3 & §3.4 say? (Despite EE not shipping outside UK)

[Diogo_93]

But EE does ship to the Channel Islands, which is not part of the UK that's why I'm confused. Here is paragraph 3.3 & 3.4

Thanks

[Diogo_93]

Hi, @XRaySpeX @Chris_B 

Are you able to advise further on this please?

Thanks,

Diogo

[XRaySpeX]

None of that applies to EE as they are not exporting but selling direct to a customer ordering in the UK.