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Help please Wi-Fi smart hub pro

DaneUK
Investigator
Investigator

I have PS5 Pro and no matter what I do my ping to the router is low , really low , says 5ms after “optimising ping” via EE App in the “enhance wifi” option. However when I’m playing Fortnite and I have geo filtering on just to use the same servers in London that I am assuming is the same ones the router is testing to get its ping figure, then why is Fortnite saying 30-40 ms then sometimes 60ms? 

if I take geo filtering off it will send me accross Europe and I do feel the difference however I can sometimes get on a London server and it’s at what ping I expect with geo filtering on, 9~12 ms ping . 

what is going on? Can someone help with this ping thing haha doing my head in! 

6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

5 ms ping to your router is not low. It's usually < 1 ms.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Depends where you live , all servers are in London so if you live in Carlisle ,you need to get to London, that takes time unless EE has the infrastructure to do so. Which atm they must not? 

XRaySpeX
EE Community Star
EE Community Star

Obviously but you said in your OP about ping to a router. Now you are talking about ping to a server.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I don’t think you can read ! Explained that with the word “London” on my OP!  Should make sense then if you re read that bit 

XRaySpeX
EE Community Star
EE Community Star

No, I read 2 separate statements (& sentences); 1 about ping to a router & t'other about playing games to servers in London. Obviously the latter is far slower than than the former.

Let's face it, any observations about pings to a router is not only wrong but irrelevant.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
I do apologise if I worded it incorrectly, my dyslexia and a bit of
frustrations get in the way.

Do you know why to your last point please?

Kind regards

Dane H