Gaming

Anyone else having trouble ordering a Black PlayStation Portal on Add to Plan?

Cannot order on Add to plan the black PlayStation portal, it says the following: Something went wrong logging you inIt's our fault not yours, please try again later. If you continue to get this error please contact us.can anyone shed any light on thi...

Resolved! Meta quest

Can you get meta quest monthly if you have EE broadband?

Meta gift card- wrong email

Hi,We had a £50 gift card which we used for meta but realised after that we had put a capital letter in the email address when there isn’t one so we have essentially put the wrong email address in so have not received the email confirmation, is there...

12 months of xbox gamepass

I just moved from BT to EE, and was told specifically in February that 12 months of gamepass ultimate is included in my package. And ive also received a text and an email saying ive got 12 months included. Yet i just cant activate it on the app or th...

Resolved! Gaming voucher Nintendo and PS5

I received my ps5 and switch on Friday but no gaming voucher was included. I messaged about this and was told that I should get it within 48 hours then told you had to wait the 14 day cooling off period but I could get the voucher quicker if I emaile...

Still haven't received my EE game card

Ordered a PS5 slim in store on 3rd Dec which was meant to come with a £150 EE game card. Still haven't received the card. Spoke to 150 multiple times. 3 different EE game card forms have been raised. Have been told multiple times it will be 24hrs/48h...

Gamepass Ultimate

Hi i have an Email from EE after upgrading my contract that offers me 12 Months Gamepass Ultimate free and after waiting 14 days i still see no way of activating the offer on the EE website or the EE app just keep offering Gamepass Ultimate at £12 p...

Resolved! Game pass ultimate 12 months

Upgraded to 900mb broadband last November, got 12 months Ultimate with upgrade. Can't find the link to activate it

Resolved! Playstation 5 consoles?

Resolved! Unable to add PS5 monthly to account

Hi,I'm attempting to purchase a PS5 Pro bundle, however when checking out online, I'm getting a message stating payment service not available, and then the basket effectively empties itself - can anybody assist?

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