PS5 Pro Wifi 6 Connection issue

Johngking · ‎07-11-2024

Hi there i have the ee smart hub plus, i was wondering how you go about connecting the PS5 pro to wifi 6 as i can connect to the 2.4 ghz band and 5ghz band, however there is a option for 6 ghz on the PS5 pro but everytime i try connect to it to it a error comes up shown in the photos and yet he PS5 pro supports upto wifi 7.

My samsung phone connects to wifi 6 no problem, my router settings shows the router is in wifi 6 performence mode, maybe there is a setting i need to change on the smarthub plus router? Any advice would be appreciated.

Mustrum · ‎07-11-2024

@Johngking No you don't need a new Hub for WiFi6, and you are getting confused with WiFi6 and the 6Ghx band. Wifi 6 does not use the 6Ghx band.

The 6Ghz band is used in WiFi7, and your PS5 is WiFi7 compatible.

View solution in original post

XRaySpeX · ‎07-11-2024

The EE SH+ doesn't have a 6 GHz band. It's only WiFi6 not WiFi7.

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Johngking · ‎07-11-2024

Thanks for your reply so i would need the new ee hub to get wifi 6 and 7 on this console? I thought i had the 6ghz band as my phone shows the wifi symbol with 6 next to it and was told my hub has wifi 6 when it was sold to me on ee.

Mustrum · ‎07-11-2024

@Johngking No you don't need a new Hub for WiFi6, and you are getting confused with WiFi6 and the 6Ghx band. Wifi 6 does not use the 6Ghx band.

The 6Ghz band is used in WiFi7, and your PS5 is WiFi7 compatible.

Johngking · ‎08-11-2024

Thank you.

risingaboveit68 · ‎08-11-2024

If possible mate, use a wired Ethernet connection which will always be better for online gaming than any wireless connection.

bobpullen · ‎20-12-2024

@Mustrum wrote:
The 6Ghz band is used in WiFi7, and your PS5 is WiFi7 compatible.

To add some further clarity/insight: -

Wi-Fi 6 and Wi-Fi 7 are not limited to a specific band e.g. a capable device can use Wi-Fi 6 standards to connect to either the 2.4GHz or 5GHz band; Likewise, a capable device can use Wi-Fi 7 standards to connect to the 2.4GHz, 5GHz or 6GHz bands.
The 6GHz band is only supported by Wi-Fi 6E and most Wi-Fi 7 devices/hubs. Note, Wi-Fi 6E is not the same as Wi-Fi 6.
Not all Wi-Fi 7 hubs on the market support the 6GHz band. Wi-Fi 6E hubs do though (confused yet?).
The EE Smart Hub Plus is Wi-Fi 6 (not 6E) and therefore doesn't have a 6GHz band.
The EE Smart Hub Pro is Wi-Fi 7 and does have a 6GHz band.