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Forum Posts

Not received an ee games card

I just bought the new meta quest 3s through ee and it stated that I should get a £50 ee game card. I have received the quest 3s about a week ago but have not heard anything about the game card. Is there somwhere i have to claim it from or somthing ? ...

Creakyrob by Investigator
  • 3289 Views
  • 12 replies
  • 2 Helpful

Resolved! PlayStation plus code not in box

I ordered a ps5 with Spider-Man and 24 months PlayStation plus, the codes for PlayStation plus were not in the box, I contacted EE.who told me to contact Sony, not having much luck luck with Sony, not sure where to go next, surely this issue should b...

Duffer2 by Investigator
  • 1579 Views
  • 7 replies
  • 1 Helpful

Resolved! Need The Hella chill Bo6 Skin

Hi Guts Can somebody help me to get the Bo6 Skin. I cant use EE because I live in germany. But I Want the Hella chill Skin and maybe somebody Can just send a SMS who have ee and send me the Code. I would be a pleasure:)

Xbox Game Pass

Hi, I purchased the Xbox 24 month bundle and should have recieved the Xbox Pass, I have recieved a text with a code for the £70 game code but nothing regarding the Xbox Pass Ultimate, I have read previous posts and have checked to see if it is in my ...

EE Smart 4g Xbox toredo IP issue

Got a 4g EE Smart hub, works for general internet on phones and what not. But my Xbox series X won’t connect properly, says Nat type unavailable. Test NAT Type results in a can’t find toredo IP message, power cycle doesn’t work. Then suggests ensurin...

Ro4ch717 by Visitor
  • 689 Views
  • 2 replies
  • 0 Helpful

Connecting PlayStation Portal outside of home network

So I brought out portal on holiday and it won’t connect.The PS5 is setup correctly, straight to LAN and over 500mbs. In rest mode and settings are correct. The portal works perfectly on the home network.However, as soon as try outside of home network...

Resolved! Game bundle without the bundle

Hello, I’ve purchased the Xbox series x bundle which should come with an EE game voucher and a 24 month Xbox game pass subscription. This was purchased in November and that back end of December still not received these. Not impressed when I’ve paid m...

Chris640 by Investigator
  • 596 Views
  • 9 replies
  • 1 Helpful

Resolved! Xbox Bundle including 24 month Gamepass

Morning all,Not having much luck with the EE support route so hope someone may be able to help here. I purchased an Xbox Series X which came with 24 months gamepass. Unfortunately I cannot find the 25 character key needed to activate it on the Xbox. ...

Resolved! xbox series x - game pass 24month

I bought an Xbox Series X on the black Friday deal which included £150 game card voucher and 24months game pass ultimate. I have activated the £150 voucher no problems but i cannot find / activate my 24months ultimate game pass.  This was part of a t...

wigan84 by Explorer
  • 713 Views
  • 6 replies
  • 4 Helpful