Connecting PlayStation Portal outside of home network

[Jonnycarps]

So I brought out portal on holiday and it won’t connect.

The PS5 is setup correctly, straight to LAN and over 500mbs. In rest mode and settings are correct. The portal works perfectly on the home network.

However, as soon as try outside of home network it cannot connect at all.

Is this a router blocking issue?

[James_B]

Welcome to the EE Community, @Jonnycarps 🙂

PlayStation Support are best placed to help you trouble shoot the issues you're seeing with your Portal.

They have some tips in How to troubleshoot issues on your PS Portal (UK) (playstation.com) and a link to contact them directly at the bottom of the page.

James