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Cant add to basket

I'm unable to add anything to my basket. Phoned up several times and been told I'm able to add more things to my account and they are not sure why "add to basket isn't working" does anybody know why here? 

ASM1991 by Explorer
  • 327 Views
  • 1 replies
  • 1 Helpful

EE Gamecard

I’ve been dealing with this for 3 weeks now but I’ve got my EE GameCard info and successfully redeemed it. However, I got a confirmation of the order and haven’t received any codes after it. I’ve contacted just about everyone. Waivpay and BHNeegaming...

Unable to play multiplayer games on ps5/xbox

Just received my new 4GWifi box as BT unable to provide a normal hub at my new house. Unable to play any online/multiplayer games as it says Strict NAT rules? How do we sort this as gaming is a big thing in my household?

No Xbox game pass ultimate ?

HelloI purchased a meta quest 3 with 24 month Xbox game pass ultimate about a month ago.I have never received any codes or details on how to actually get the game pass ultimate ?I tried calling EE but was passed about and told case had been escalated...

Resolved! PS5 Pro Wifi 6 Connection issue

Hi there i have the ee smart hub plus, i was wondering how you go about connecting the PS5 pro to wifi 6 as i can connect to the 2.4 ghz band and 5ghz band, however there is a option for 6 ghz on the PS5 pro but everytime i try connect to it to it a ...

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Johngking by Contributor
  • 7292 Views
  • 6 replies
  • 5 Helpful

Resolved! XBOX series X & NAT type

Hi, Over the past few months I've been having an issue connecting to XBOX online services - I think the issue is with the NAT type not being 'open' I've tried various fixes so far and even had OpenReach out (who have said my network to the door is fi...

djr58 by Explorer
  • 745 Views
  • 3 replies
  • 2 Helpful

Resolved! PS Portal Away From Home - EE Tech Support Say They Can’t Help!

I used to be with SKY for tv and broadband but as I have my mobile contract with EE, decided that I would switch to EE. One for convenience and also because they state that they are brilliant when it comes to gaming! Well let me tell you, they are te...

Baldspur by Valued Contributor
  • 1185 Views
  • 6 replies
  • 2 Helpful

Xbox Cloud Gaming has stopped working.

Hi, I upgraded from BT to EE broadband today and got the Full Fibre Gigabit package. I’ve tried cloud gaming on my Xbox S and have noticed that as soon as you load a game the title screens lag and usually get disconnected from the service before I ev...

Xbox games pass not received

I added the Xbox series X as a tech upgrade to my account as part of the Black Friday offers where 24 months of game pass ultimate was to be included. I haven’t received the text message with my code and has been over a week now. I received the EE Ga...

TK1708 by Explorer
  • 1850 Views
  • 25 replies
  • 4 Helpful

Switched from BT - Xbox Game Pass says my account is already linked

I've just switched from BT where i had 900 MB with Xbox game pass..I now have exactly the same with EE but when i go to activate my Xbox game pass it tells me my account is already linked and i need to log in to there and unpair it...My BT account is...

danmed by Visitor
  • 285 Views
  • 1 replies
  • 0 Helpful