I need some help. My daughter can't access her roblox account and yet I'm still paying a monthly subscription. I've tried to cancel but sont know how... any help is appreciated.
This happened back in August. My game pass randomly stopped working and it was telling me to purchase game pass with every game I tried to download.I got in touch with EE who said it's a problem on Xbox' side, I spoke with Xbox who raised a ticket fo...
This card is supposed to be £50I typed in the card number and the pin and it shows as a zero balance.what do i do now? I don’t have an EE phone to text or call from.
You cancelled my games pass on 26-03-25, as we are no longer with you (New EE), but you have not cancelled it as it is still live, and when speaking to Xbox, it was cancelled on 04-09-25. I have tried to speak to 150 10 times but because my account i...
Every time I attempt to pay the upfront payment and add the rest to my mobile bill it reverts back to the payment screen or either says my cards declined. Impossible!
I have had my Xbox Series X connected to my EE Broadband router since it was installed roughly 8 months ago. There have been no issues at all up until last Friday when I received the following message on my network status on my Xbox:NAT Type: Modera...
Similar to other posts here, I’ve waited the 14 working days from delivery of the GPU and I’ve still not received the game card voucher. Called 150 today to be told they have to send a form and it’ll take another 5 working days..will obviously have t...
Hi there, i’ve tried contacting support via telephone but first time someone hung up on me and second time no answer and I can’t reach out any other way. I pre ordered a Nintendo Switch 2 from you earlier on and checked out as a guest, I have had no ...
