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Resolved! Unable to add PS5 monthly to account

Hi,I'm attempting to purchase a PS5 Pro bundle, however when checking out online, I'm getting a message stating payment service not available, and then the basket effectively empties itself - can anybody assist?

Liam2112 by Investigator
  • 920 Views
  • 11 replies
  • 10 Helpful

Resolved! Playstation Pro Deal

Hi, I am thinking of getting the Playstation 5 Pro deal which comes with £70 EE game voucher and 24 months of Playstation Premiem which comes in the form of PSN Vouchers.My question is, does the psn vouchers have to be used for the Playstation Premiu...

Decarat by Explorer
  • 1209 Views
  • 4 replies
  • 2 Helpful

Resolved! Xbox game pass

as part of my broadband package, it came with 6 months free xbox game pass, when i click the txt link or attempt to do this via the app I always get an error message, or something went wrong. I have been to the activation page but there is nothing to...

ryzie by Visitor
  • 445 Views
  • 1 replies
  • 0 Helpful

Resolved! How do I access my game pass

As part of my full fibre broadband package we got a free Xbox ultimate game pass for 1 year. However I have not been sent an activation code so I am not sure how I can active my game pass. Please could you advise.Many thanks

Xbox game pass login issue

Himy game pass shows as active in accounts and subscriptions but is not allowing me to use game passive followed the link to manage it, it shows as active in Microsoft and then directs me to EE accountgamepass is showing active on EE accountive tried...

Cakehole by Visitor
  • 837 Views
  • 9 replies
  • 0 Helpful

Resolved! Changing game pass email

Hello I've selected game pass as my extra but it's linked to the email on this account. Is there a way to change the email address so it's linked with my daughters xbox account. Thanks tom 

Resolved! Can’t add gaming bundle to my account

Hi, does anyone know why I can’t add a Nintendo switch gaming bundle to my account? Just coming up with an error message saying “we can’t load this right now, there’s a problem getting the information you need. Try again later or contact us if it’s u...

GeorgeY10 by Investigator
  • 590 Views
  • 5 replies
  • 5 Helpful

Resolved! Issue with game voucher

Hello I have recently purchased a series x with £70 voucher I have purchased both the £25 and £50 vouchers but only received a code for £25 is there anyway this can be solved ? 

Resolved! Xbox Ultimate Game Pass 24m black friday

Hello  I purchased the Xbox bundle I’m in the Black Friday sale - it included the ultimate game pass for 24 months.i had some difficulty setting it up and had to contact EE for help it got sorted and was all fine.i have had a notification that my gam...

SophT1p by Visitor
  • 440 Views
  • 1 replies
  • 1 Helpful