Gaming

Resolved! Add to Plan - Card Declining - New Sim Only Issue?

Hi,I have tried to add a Xbox Series X to my plan today. When getting to the checkout, I have been asked to pay £17 today. I put in my card details and then it declined.I was asked to confirm the amount on my banking app and did so, but still decline...

EE Game Card

I need help getting my £70 game card. Bought the Xbox bundle in store, who said it would be 24 hours before I got the text. then after 24 hours I was asked to wait a further 48 now today I have been told it will be 14 days in case I try to scam them ...

Gaming on EE 4G wifi

We've just signed up to EE 4G wifi because we've moved to a property without any cabled internet, so didn't have a choice.Everything is fine - speed it great, and it's all working perfectly.EXCEPT my son can't connect to it on his PS5 or through Fort...

Resolved! Unable to activate the xbox game

A few months ago I switched to the EE gamers bundle wifi. Included in the plan is the Xbox game pass for pc. However every time i try to activate it through the app, I get to the terms and conditions and the click to continue but it just refreshes in...

Unable to use Meta Headsets

Whenever I turn connect my Meta Quest 3 to the Wi-Fi, the ping for all devices Including the headset spikes up to over 1000ms making the headset unusable for Online Play, I have an EE Smart Hub Plus and sometimes it doesn't happen, however randomly i...

EE Xbox game pass bundle

I purchased the xbox winter bundle which came with 12 or 24 months xbox game pass.i've reinstalled activated the game pass, and received a text saying it will charge me £14 a monthwhy is this?

Resolved! Meta Quest Xbox activating 24 month game pass in bundle

I have activated the three months free game pass included in my Meto quest box, so how do I go about redeeming my 24 month pass which was included in my bundle? @Gamer2

Resolved! Switch 2 expansion pack

Hello I got a switch 2 on the 29th of April and it said there would be a expansion pack in the box but when I asked when I searched through all the paperwork but it wasn’t there when I asked in store they said it can take up to 2 weeks and when I ask...

EE Gamecard

Hello, Recently purchased a Switch 2 bundle which was supposed to include a £50 EE GameCard but it's been nearly a week and still not received.I can see that alot of people are having this issue. I'm not usually one for chasing things up but how hard...

Resolved! Xbox Game pass and gamecard

Hello I keep going round in circles here with EE and thought now it best to post my frustration on here to try and get it sorted like the many many others.I brought the Xbox Series X Console and EE GameCard Bundle | Black for Christmas for my child a...

Gaming

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