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UPnP not successful Nat type: moderate

I have had my Xbox Series X connected to my EE Broadband router since it was installed roughly 8 months ago.  There have been no issues at all up until last Friday when I received the following message on my network status on my Xbox:NAT Type: Modera...

shaun_002 by • Investigator
  • 2486 Views
  • 3 replies
  • 0 Helpful

Email confirmation

Hi there, i’ve tried contacting support via telephone but first time someone hung up on me and second time no answer and I can’t reach out any other way. I pre ordered a Nintendo Switch 2 from you earlier on and checked out as a guest, I have had no ...

Haven't received my Xbox GamePass activation details

I added an Xbox Bundle to my account. I recieved the console and my £70 game card but no gamepass activation details yet. The ee.co.uk/Xbox is showing nothing to activate. Any suggestions?

Peebs19 by • Investigator
  • 1505 Views
  • 11 replies
  • 5 Helpful

Ps5

I ordered a ps5 on Sunday, i have received email saying it is on way and to look out for emails from ee. I still havent recieved any update. 

Meta Quest 3 Bundle Xbox game pass and other bolt ons HELP

Hello one and all, I have checked the website and it seems to be a common problem with these bundles with no clear instruction on how to redeem the bolt ons.i ordered the Quest 3 bundle and got the headset and Xbox controller but no passes as promise...

Jayisla by • Explorer
  • 1430 Views
  • 6 replies
  • 3 Helpful

Resolved! Anyone able to text "BLACKOPS6" to 150 for the code?

Hi I'm not currently with EE but I'm really wanting to get the free skin you can get from the EE Black Ops 6 Promotion.  All you need to do is text "BLACKOPS6" to 150 and it'll give you a code for free, it doesn't cost anything and it's completely f...

philipz by • Visitor
  • 22125 Views
  • 52 replies
  • 13 Helpful

Resolved! EE xbox bundle with game pass and ee game card

I added an ee xbox series x with game pass and ee gamecard but my ee account is still under  that doesn't exist anymore. How will be able to access the game pass and game card if they sent it to my old email? And do they send game pass and game card ...

Ps Portal hotspot android

Hi, I have recently bought a ps portal and it all works well with my home wifi  but when connecting to my mobile hotspot from my S24 ultra I can not access my playstation. I can play on the stream feature but when trying to connect to my ps5 it fails...

Is this a scam text?

I have received a text saying to activate my game box ultimate asking me to put a one time code in the link https://discover.ee.co.uk/p7z7f8Y4, is this legitimate.

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