24-12-2024 09:57 PM
I took up the 6 months Gamepass Ultimate offer that EE included with my 500Mbps broadband package. From my understanding EE charge £12.99 for GamePass Ultimate. Which is cheaper than Microsofts £14.99. How do I continue at the price after the 6 months?
Solved! See the answer below or view the solution in context.
25-12-2024 10:09 AM
Hi @Rossby,
Unless you cancel the add-on yourself, once the free period expires it will change to the chargeable version that is available through us, on a rolling 30 day contract. So there is nothing you would need to do if you do want it to continue after the free period.
Merry Christmas 🎅
Alex
25-12-2024 10:09 AM
Hi @Rossby,
Unless you cancel the add-on yourself, once the free period expires it will change to the chargeable version that is available through us, on a rolling 30 day contract. So there is nothing you would need to do if you do want it to continue after the free period.
Merry Christmas 🎅
Alex
25-12-2024 08:53 PM - edited 25-12-2024 08:53 PM
I think I may have turned off auto-renew. How do I turn it back on?
26-12-2024 11:52 AM
Hi @Rossby
Thanks for coming back to us.
Does the Game Pass have an end date showing in your EE app?
How did you turn off the auto renew?
Thanks 🙂
Leanne.