Hi I have the same issue. Bought and Xbox with 3 month game pass but haven’t received the game pass. I have followed your instructions but I don’t not have a Ee mobile number and it doesn’t accept my phone number that I placed the order with. Any hel...
I get Xbox Gamepass as part of my made for gamers bundle which went live todayWhen I go to gaming on my account page I see it as an add on with the cost of £0 and it says its part of my bundle but when I go to activate it and accept the terms and con...
has anything changed in how EE handles gaming in recent weeks? I've got FTTP with a full fibre gigabit account. Over the past 2-3 months i've started getting really bad lag when playing online games at about 5-7 am (i'm an early riser). nothing has c...
I purchased an Xbox tonight and no I’m not an EE contract holder. £479 left my bank account and is currently “pending” however, when the purchase went through the page then reloaded and said the transaction had failed, yet money still be removed from...
I ordered the Xbox series x as part of the £28 a month deal. The console arrived on Monday and I have not received the game card voucher of £160 that comes with it. I checked the activation link and that only said unlimited game pass for one month.An...
Hi All,I not too recently swapped back over to EE for my 5G WiFi due to my previous provider just suddenly removing 5G service in my area without telling me, unfortunately it meant I had to go back to EE.The service I received from a previous provide...
I ordered the Nintendo switch 2 on the ee store and I haven't received my ee game card code and I'm struggling getting into my messages right now is there anyway they can be emailed instead?
As title says, with the new promotion for Black Ops 7, to get a code for the beta of BO7 you have to text BLACKOPS7 to 150. However, on 2 different EE phones, all I am getting back is information on how to check balance, data roaming and how to turn ...
I have ordered the PS5 pro Online and was supposed to receive my £125 EE GAME CARD but did not receive it. It’s been more than 2 weeks since it was delivered. I filled in 2 complaints form and waited more than 72 hours and all I got was a text saying...
I ordered a Game Day package for the Nintendo Switch 2 three weeks ago. DPD initially failed to show up - I rang and he claimed to be at the depot 15 mins after my delivery time but the depot is an hour away. On try two they told me they had missed m...
