Gaming

Unable to use Meta Headsets

Whenever I turn connect my Meta Quest 3 to the Wi-Fi, the ping for all devices Including the headset spikes up to over 1000ms making the headset unusable for Online Play, I have an EE Smart Hub Plus and sometimes it doesn't happen, however randomly i...

EE Xbox game pass bundle

I purchased the xbox winter bundle which came with 12 or 24 months xbox game pass.i've reinstalled activated the game pass, and received a text saying it will charge me £14 a monthwhy is this?

Resolved! Meta Quest Xbox activating 24 month game pass in bundle

I have activated the three months free game pass included in my Meto quest box, so how do I go about redeeming my 24 month pass which was included in my bundle? @Gamer2

Resolved! Switch 2 expansion pack

Hello I got a switch 2 on the 29th of April and it said there would be a expansion pack in the box but when I asked when I searched through all the paperwork but it wasn’t there when I asked in store they said it can take up to 2 weeks and when I ask...

EE Gamecard

Hello, Recently purchased a Switch 2 bundle which was supposed to include a £50 EE GameCard but it's been nearly a week and still not received.I can see that alot of people are having this issue. I'm not usually one for chasing things up but how hard...

Resolved! Xbox Game pass and gamecard

Hello I keep going round in circles here with EE and thought now it best to post my frustration on here to try and get it sorted like the many many others.I brought the Xbox Series X Console and EE GameCard Bundle | Black for Christmas for my child a...

XBOX gamepass link not working

I cannot activate my gamepass with the links provided by EE. Is there any other way to do this? I am finding it hard to reach someone who can help me

Resolved! I've tried to use an EE gamecard twice to buy Xbox gamepass

Twice I haven't received a code, beginning to think this company doesn't live up to any promises after it failed me on broadband too.

Resolved! Missing gamecard

Hi, just received my meta quest 3 vr headset bundle which was meant to come with a £50 gamecard...but I cannot find it (or a code) anywhere! Any help would be greatly appreciated

Resolved! Urgent: Outstanding £125 Voucher from Summer Promotion – No Response for a Year

Dear EE Gaming TeamI am writing to follow up on the unresolved issue regarding the £125 promotional voucher that was promised with the purchase of a PlayStation 5 Slim during your summer sale in June 2024. I originally raised this concern via email i...