I pre-ordered a Nintendo Switch 2 and I’ve received my order confirmation email with the order number. However, when I try to track the order using the tracking link provided or through the EE tracking page, it keeps saying the order number is invali...
Hello,I ordered a PS5 bundle last September (£20 upfront, £31 per month) and believe I remember the offer contained an EE GameCard, which I’ve never received.How can I chase this up please? Phoning 150 got me nowhere.Thanks.Yours sincerely
I've pre ordered the Switch 2 but it says it's out of stock where it's meant to say the delivery date. I'm guessing what this means is that you don't have it because it doesn't come out until June, but I'm still not entirely sure why. Is anyone else ...
HiWe have switched to EE broadband but my son cannot connect his PlayStation. All of our mobile phones still show the previous provider details and when we try to log in to EE it says unable to connect. Please help.
I get game pass ultimate with my package. I haven’t received a code and when I try to activate it it just keeps refreshing. Can anyone help?
I need some help. My daughter can't access her roblox account and yet I'm still paying a monthly subscription. I've tried to cancel but sont know how... any help is appreciated.
This happened back in August. My game pass randomly stopped working and it was telling me to purchase game pass with every game I tried to download.I got in touch with EE who said it's a problem on Xbox' side, I spoke with Xbox who raised a ticket fo...
This card is supposed to be £50I typed in the card number and the pin and it shows as a zero balance.what do i do now? I don’t have an EE phone to text or call from.
I have purchased a PS 5 pro two days back I didn’t opened it now how to return it what’s is way and process to return.
You cancelled my games pass on 26-03-25, as we are no longer with you (New EE), but you have not cancelled it as it is still live, and when speaking to Xbox, it was cancelled on 04-09-25. I have tried to speak to 150 10 times but because my account i...
