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Resolved! Not an EE customer, preordered switch, no confirmation 6 hours later

Hi, I am not an EE mobile customer (or in any other capacity.) I ordered a Nintendo switch 2 through EE this morning, it took the money...6 hours later...no email confirmation! And no order number!!! I've been trying to get in contact with EE ALL DAY...

Amymario by Explorer
  • 914 Views
  • 3 replies
  • 1 Helpful

Can’t join party’s

Does anyone had difficulties with party when switching to ee it says that the network settings are the reason but it’s on 18+ so I don’t understand ?

Chey22 by Visitor
  • 317 Views
  • 1 replies
  • 2 Helpful

Resolved! How do I receive my game pass?

Hello EE Community!I recently ordered a Nintendo Switch package, which came with 24 months of Nintendo Online, and a £50 EE Game Pass.The vouchers for Nintendo Online came with the console but I don't know how I'll receive the Game Pass. I don't know...

Oculus 3s gift card

HelloI bought the oculus 3s package 2 weeks ago for my son’s birthday. It was meant to come with Batman, a £50 EE gift card and 3 months trial to meta quest.None of this was included and still haven’t had it?Am I missing something somewhere? Or has i...

Online Gaming on PC

I've recently moved to EE broadband from Sky. I cannot seem to connect to online games, connection error, yet I have an internet connection. I use an Ethernet cable via a powerline adapter. I've checked firewall to see if I my games have access throu...

MatRid by Visitor
  • 319 Views
  • 1 replies
  • 1 Helpful

Meta quest 3 dont buy

I want to warn people that it is so much easier to buy from elsewhere. There so many stories about people not receiving there 24 months xbox gsme pass and I'm another. I have been trying for over a month and spoke to so many people with zero help or ...

Resolved! PS Portal Hotspot connection Issue

I have an iPhone 14 Pro Max, and hotspot works fine with all of my devices. however, for some reason I cannot hotspot to my recently purchased PS Portal. Please could you advise what if anything I need to do to get this to work as it seems EE have so...

Joe179 by Investigator
  • 28971 Views
  • 27 replies
  • 6 Helpful