Gaming

Resolved! Re: Xbox Game pass and gamecard

I too ordered a Xbox with £70 game card. Still have not received this and its been over a month. I have had escalation forms put in and had nothing back. Last time i spoke to an agent the said i had to email the company who send out the game card as ...

Resolved! PlayStation portal.

hi just ordered a PlayStation portal with a £50 ee game card I’ve opened it but no game card is in the box.. it’s for a present at the end of this month.. has anyone had this before? If so how do you get the £50 ee game card.

PS5 add to plan with FC 26

Hi,I purchased a PS5 disc edition via add to plan and it was supposed to come with a £125 EE Game card, £200 worth of vouchers for PS Plus and FC 26. I have only received the vouchers in the box and I know the EE gamecard will be sent to my email in ...

Resolved! Ps5 on fiber 500

HiI have just switched to fiber 500 which is fine for everything except ps5 , We have 2 both on ethernet cable and when I do a speed test they both only get 90-95mbps.When I put them on wifi they get 350 -450 but it's very laggy (cod )so not very goo...

EE GameCard not received after Meta Quest 3 bundle delivered

Hi All,So i received my meta quest 3 delivery early this week, All great, however, ive yet to receive my £100 Gamecard which i was told should be with me within 48 hours - it hasn't arrived. So i contacted 150 who raised a webform and was also told i...

Re: Xbox game pass activation code

Hi I have the same issue. Bought and Xbox with 3 month game pass but haven’t received the game pass. I have followed your instructions but I don’t not have a Ee mobile number and it doesn’t accept my phone number that I placed the order with. Any hel...

Resolved! Issue trying to activate gamepass

I get Xbox Gamepass as part of my made for gamers bundle which went live todayWhen I go to gaming on my account page I see it as an add on with the cost of £0 and it says its part of my bundle but when I go to activate it and accept the terms and con...

Resolved! big gaming lag in early morning

has anything changed in how EE handles gaming in recent weeks? I've got FTTP with a full fibre gigabit account. Over the past 2-3 months i've started getting really bad lag when playing online games at about 5-7 am (i'm an early riser). nothing has c...

Xbox Order Payment Taken but No Confirmation

I purchased an Xbox tonight and no I’m not an EE contract holder. £479 left my bank account and is currently “pending” however, when the purchase went through the page then reloaded and said the transaction had failed, yet money still be removed from...

Resolved! Not received my game card Xbox series x bundle

I ordered the Xbox series x as part of the £28 a month deal. The console arrived on Monday and I have not received the game card voucher of £160 that comes with it. I checked the activation link and that only said unlimited game pass for one month.An...

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