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Resolved! EE Gamecard wrong PIN

I received a text this morning with a Gamecard voucher number and PIN code. It says that the PIN code is wrong... i could try 9999 different combinations until i get it right, but is there an easier way? I have emailed the 3rd party company, but no r...

Resolved! Game Pass Ultimate

Good morning I have received an item which came with Xbox Game Pass Ultimate, but I have no way to activate it, if I go to ee/xbox there is nothing to activate. Should I have received an activation code?Ross

rossco555 by • Valued Contributor
  • 674 Views
  • 3 replies
  • 1 Helpful

Meta quest 3s Xbox edition

Does anyone know when Meta quest 3s Xbox edition will be in stock. I contacted customer support but they dont know.

DylanW84 by • Visitor
  • 437 Views
  • 1 replies
  • 1 Helpful

Resolved! orded a ps5

ordered a ps5 over the phone this afternoon and they took a payment  today for it for it to be delivered and iv looked everywhere and haven't found any conformation or anything about it . and its meant to be delivered tomorrow and haven't Hurd anythi...

Issues with PS5 Remote Play

Hey everyone, fairly sure I'm not the first person nor will be the last to have this issue. Made the swap from BT to EE last week, and was assured everything should be exactly the same, simple straight swap and for the most part it has been. Except f...

Resolved! EE GameCard incorrect PIN still not resolved

Hi,Despite the 2 previous posts about this being marked as resolved it still hasn’t been. I’ve emailed waivpay as instructed but other than a generic email saying they’re looking into this, I’ve received nothing else in over a week.I purchased the pr...

Oscar182 by • Investigator
  • 671 Views
  • 3 replies
  • 1 Helpful

Resolved! How to Order Wifi 7 router for gaming

Hi there i am on the 900mbps package with the smart hub plus, but i want to get the new wifi 7 router, especially as it is compatable with my PS5 pro and for any future devices that support this. However my account online says i can add wifi 7, but w...

Johngking by • Contributor
  • 1512 Views
  • 6 replies
  • 3 Helpful

Switch 2 Online & Expansion Pack

HiI received the switch 2 pack with camera, Mario kart and the online/expansion pack which is great but there is no code for the online/expansion pack just the Mario one which worked fine.Am I missing something?Cheers

Resolved! £30 additional trade in

I recently added a PS5 Pro to my plan and received everything as normal, however I was told I would receive a code to add £30 on to trade in my old console, however this has not arrived, and EE online chat has so far only attempted to upgrade my broa...

Jduncan87 by • Investigator
  • 548 Views
  • 1 replies
  • 2 Helpful

Resolved! Switch 2 delayed

Ordered the switch 2 on release day, was apparently dispatch the same day but 2 days later still no tracking number. should have had an option to collect or faster shipping, ordering on day 1 release and having to wait potentially 5 days is shocking 

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