Gaming

Resolved! Missing Gamecard Text

Hi I bought a PS5 from the Skipton Store on the 9th September 2025 with the offer of the £125 EE Gamecard included. I got Intouch with EE about this on the 10th October to be told it is 30 days and then I should receive a text with the code. We are n...

Adding a console to my mobile bill

Hi, so recently I applied for a phone contract (24 months) and I was accepted for it. Whilst applying I tried to add a console to my plan because I heard that was one of the ways I could do it. I have received my phone and it works brilliantly. When ...

Resolved! Xbox Game pass ultimate

I had xbox game pass ultimate as an add on, but not anymore. I want to change my subscription but neither EE or Microsoft say they can do this. Any ideas please

Resolved! Mobile Carrier purchases

Hi, I’m trying to make a purchase through my PlayStation Network account. I’ve always been able to use my mobile carrier (EE) to pay for games if I wanted to. All of a sudden I’m being told that “your mobile carrier doesn’t support purchases this lar...

Resolved! Xbox Game Pass Ultimate

Alright Peeps,My free Xbox Game Pass Ultimate ends on the 19 December and i was just wondering how much it will cost through EE???None of the guides on live chat have a clue

Resolved! Gaming bundles

Good morning everyone, I’ve found an amazing Nintendo gaming bundle on the Black Friday offers for a my son’s Xmas pressie but it says I am not eligible to add it my phone bill 路‍, any ideas please? I don’t want to miss out on this as it’s well withi...

Resolved! Ps5 pro 2tb

Hello i placed a order for a ps5 pro yesterday evening but havent had a confirmation email but it says order placed , i have looked in spam for email but its not there

Resolved! Game Pass

Has anybody had problems receiving their game pass activation email ?? I’ve been with EE since October 6 and still not receive the game pass activation email, 3phone cal over the last 5 weeks making inquiries and it now seems I’ll have to make a 4th ...

Resolved! Xbox gamepass

I have the gamepass included with my WiFi, but I’m unable to activate it, I accept the terms and click to activate and then it doesn’t actually do anything

Resolved! Xbox birthday present - so upset

Hello, I bought an Xbox with ultimate game pass from ee for £33. This was for my son’s birthday. He is 6. We thought that getting the game pass would be good as at 7 we weren’t sure the games he would get on with. and this could be expensive if we ge...

Gaming

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