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Resolved! PS5 Pro Issues

HelloI recently bought a PS5 Pro after spotting it at a good price  in their Black Friday deal and been having problems with its wifi connectivity. I'm pretty sure it's not my internet as my other devices work fine. I am not an EE costumer myself but...

EE smart router

Is there anybody out there having a connection delay issue when turning on there Xbox, ?  When connecting to Xbox there’s a delay and not picking up IPv6  instantly where has the BT smart hub never had this problem!!  I don’t think the made for gamer...

Pageppg by • Investigator
  • 520 Views
  • 2 replies
  • 0 Helpful

Information for gamers ( High Ping)

 I’m currently with EE on their part-fiber broadband, and I wanted to make other gamers aware of an ongoing issue I’ve been having with latency (ping) rather than speed.On paper, my connection looks fine. I consistently get my guaranteed download and...

Frequent latency issues on PC

Hi,For well over a year now, I've been having frequent latency issues/jitter issues when gaming.I have tried with 3 different situations - just using wifi with wifi card in pc, using ee booster into PC with ethernet cable, and using a Powerlink adapt...

Resolved! Missing switch 2 from order

I purchased a switch 2 bundle for my son for Xmas from Santa. I took delivery of my package and took it inside when I opened it it was missing the switch but had the camera and joy cons. I immediately contacted EE and is it coming in a second deliver...

MattR1757 by • Contributor
  • 755 Views
  • 6 replies
  • 3 Helpful

Resolved! Text for Nintendo 24 month voucher

I received a text for 24 months Nintendo voucher and told to reply Nintendo which I have done but it comes up with and automated reply, has anyone else had this issue?

Resolved! Meta 3s claim game card code

Hi I haven't received a email for the £50 EE game card for the meta 3s that I ordered how do I claim it

Boro84 by • Visitor
  • 380 Views
  • 1 replies
  • 0 Helpful

Resolved! EE Gamecard

Hi, so I ordered a gaming bundle last week and was supposed to get a Game card with it but have yet to receive it. Ive tried messaging 150 the text, EE GameCard but I doesn't do anything. What do I do? 

Resolved! Xbox £160 EE GAMECARD AND XBOX ULTIMATE

I took out a tech add on of Xbox series x and free £160 gamecard and ultimate gamepass fir a year. 2 weeks have passed since I received the console and have yet to receive both gamecard and pass.Is anyone able to advise further as this is extremely f...

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