Gaming

Ping spikes

I have recently just got a brand new EE wifi router and throughout the day it seems to function perfectly with mobile devices and computers, however with my xbox it is completely unusable at this point as when playing online games I am seeing ping sp...

Resolved! Damaged switch 2

I purchased a switch 2 from EE and when it arrived it looked 2nd hand the box was in a terrible state , dented all over looked like someone had played football with the boxI contacted EE and was told boxes are there only to protect the contents I exp...

Resolved! My free Ee 80 pounds Xbox pass

When do I get my EE XBOX £80 Xbox pass. I brought a Xbox x and it says comes with a £80 voucher but not received a text or email

Resolved! EE gaming card purchased

I have recently purchased an EE gaming card along with a game console. when will have receive anything about the card as the console has been delivered.

Resolved! xbox series x with £160 ee game card

i bought the xbox series x with the £160 ee game card about 2 weeks ago and haven't received the the code for the game card i have tried to contact them but didnt get through anyone know another way to get it

Resolved! Xbox Series X - £160 gamecard & Xbox ultimate

I’ve just taken delivery of the Xbox Series X, which comes with a £160 gamecard, which can be used for Xbox ultimate, or you also receive 12 months with it. Apparently, I’ll only receive this after 14 days, due to my cooling off period. However that ...

Resolved! Xbox Game Pass

Is there a known issue with having the Xbox Game Pass Ultimate as an inclusive extra on your package?On my Xbox, it shows as the EE Game Pass Ultimate as having been cancelled, but this hasn’t been on my end. My account still shows it as my selected ...

Resolved! Xbox x gift card and game pass not received

Hi I got the Xbox x 5 days ago. But I did not receive the £80 gift card or the Xbox pass. Is there a way I could talk to some one as I can’t seem to find away to contact ee about this. Many thanks lee

Resolved! Ps5 gift cards 50

I just got my ps5 yesterday and it came with the 4x £50 PlayStation gift cards but theres no redeem codes to activate them. How can I get the codes from ee

Resolved! Gamecard timeframe

Hi I ordered an XBox series X on 27th November (arrived fine and working) but with it came a £160 gamecard which hasn't arrived yet. Does anyone know the general timeframes between order and when it arrives?

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