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Community Activity
Charging for device even after contract ends
Hi, My first time posting here and unfortunately it’s not a positive post…. So, 2 years ago I took out an Apple Watch Ultra contract with EE. This contract included the watch being paid off and some data every month. Ok, so aside from the eye-waterin...
Billing
Hi, When I select manage on the EE app I can't see my bill anywhere? I got a text saying my bill was due but when I follow the link to the website, again there's nothing about billing available? Totally lost
Top up and bundle renew get immediate text saying it's ended
Hi for the last month and this month I've topped up my bundle , today was automated i received the confirmation text then an hour later I get a text saying my renewal has ended and I will be charged for all texts calls and roaming this has happened f...
EE Smart Hub Plus Wifi Instability
Are there any known problems with the EE smart hub wifi? Since joining EE I've noticed that the 5 ghz connection becomes unstable and after a while the 5 ghz network becomes unstable and my devices have periodic disconnects. I can see on my PC that...
ACTUALLY URGENT!! - Roaming in China
This is an urgent request for help, serious answers only please.My son is onboard a container ship bound for Shanghai due to dock on 28th April.He is disembarking for emergency repatriation to the UK.He needs access to mobile calls using his EE SIM o...
Why are EE so expensive now ?
Been with EE for my last 3 phones(6 years), upgraded either directly with ee or through a third party website as new customer. Their network don’t seem to be on any comparison deal sites or third party sale sites any more. Went on to ee shop to upgra...
TV Box Pro Switching TV on in the Middle of the Night
Why is my TV Box Pro Switching my TV on in the Middle of the Night? I can’t find any auto update settings, which I assume would be the problem. Not cool with an 11 month old baby trying to sleep, EE!
Resolved! Inclusive Extra Inclusive Extra ROAM ABROAD Pass
I want to just add it and be able to use my Internet in USA
Roaming
Just arrived in the usa Spent a long time taking to an ee guy to change my wife's phone from eu roaming to the one that includes the usa. My phone was already good to go and got a welcome to the usa message when we landed One day later message from e...
Resolved! Turn on 5G using USSD Code
Hi, I have a Google Pixel 6A, sometime ago I used a USSD Code to turn off 5G as I heard that this saved battery on the Pixel phones.I think the USSD code I used was ##4636## or something similar, but can't remember the exact one.Now I want to turn th...
