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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
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  • 0 replies
  • 12 Helpful

Standard Upgrade issues

So I'm having a hard time sorting my upgrade out.I've been a loyal customer since 2013 and always used the 'Live Chat'. I can see it's no longer available?What is the alternative to sorting this via online because I have extreme anxiety than prohibit...

Resolved! old device

my ee app and ee usage still shows my old iphone 11 which was pay as you go i now have a contract with the same name and it will not let me see my data and usage ect 

Log in

Hi my name is xxxxx xxxx. And i can't log in the app . I can't see my bills. Have something problem. Can you help me?  [Mod edit: Please do not post personal information on the public board. Thanks!]

App not working after change of ownership

Hi,  I went into store today to upgrade my phone and plan. Account has been in mums name so store staff told me to ring 150 when I got home to change the ownership of the account in my name. Changed the ownership without a problem but now the my EE a...

My ee

My ee app has logged me out. Every time I try logging back in it throws up a message saying that it can’t do it, and to close the app and retry later. I’ve tried this over the last few days. Is there an issue with the service at the minute?

Welly84 by Visitor
  • 317 Views
  • 1 replies
  • 0 Helpful