EE app and website

Unable to set data cap

Hi. I have two lines on my account. The main line which I use has a data cap set at  zero pounds. On my second line ( which my wife uses) , according to the settings it’s set at ‘ no cap’ . I’m unable to alter this to zero as it reverts back every ti...

Change of address

I have been trying to change my address online for over a week now and it continues to come up with an error message? Is there any other way to do this without having to call ? 

My EE Login

Can my Login be changed from an email address to a Username

Postpaid Sim balance Not Shown

Dear Community, Hope you will be fine, I change my package from prepaid to postpaid but not be able to see my balance online, kindly guide me , how to see my existing balance or help me to where I have to contact for fix that issue.regards

Change address

I am in my EE app trying to change my address. But when I press ‘change address’ link it doesn’t take me anywhere. Is there a bug at the moment? 

New App

It’s been over a week since the new EE app was launched and still we are experiencing problems. There was nothing wrong with the old app, why change something when everyone could access the services they need. Daily Text & call list is no longer avai...

Gifting

GiftingSecond of the month and the app is down how am I expected to give data to other members of my family How is this possible I am having to use another account for my data We need to be compensated for this

Sorry I’m unable to see my bills and payments

Data gifting

Hi can someone tell me how I add another family member to gift data

Gifting

How do I gift my data to my children?this is a joke!!