EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Login and app not working again next another failed system ee

Really an app login doesn't work even link to ee account. Totally pathetic piece of rubbish.

EE app issue on IPhone 13

Can’t log in to app, been like this for 3 days now. Keeps saying there is an issue with it?

I can’t see any text or call usage

When I log into my account, I can’t see any of my usage. Up to a few days ago I could see recent texts and calls made, is anyone else experienced this?

Resolved! Add sim to existing

Hi can I add another sim to my existing account

Unable to upgrade

My contract ran out early this week yet I cannot upgrade on line. Chat has been useless, app is useless. I could ring up, but these days it’s easier to sort out a new contract on line, which doesn’t seem to be the case. Pretty poor since I’ve been a ...

Data

How would I transfer data over?

How do I view my broadband bill?

I’m *************Mobile *********** How Do I View My Broadband Bill [mod edit: please don't post personal details on the forum]

Trouble with latest version of My EE app

The new My EE app loads but any page linked to account information just returns a blank page

Verification

Problem with verified my number

Resolved! Changing user names on family sim

I've got a family sim package - one for me (Dad) and 3 extra sims on my account for family members. Let's call them, Tom, **bleep** & Harry. On my invoice, all four sims show the user as me 'Dad' which makes it difficult to manage but if I go into ...