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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 597133 Views
  • 0 replies
  • 12 Helpful

Having trouble Logging in to EE on my Android phone

Hi GuysEvery time i go to log-in to EE on my Samsung Galaxy phone i have to put my email and password in before i can go anywhere it asks me, if i want to use my finger print,i press yes and put my finger print on the phone and it lets me in,i then p...

sdduk by Investigator
  • 1261 Views
  • 10 replies
  • 12 Helpful

EE App

I have just updated the app on my Huawei Y6 and now i can't log in. I have tried deleting both the cache and the data and have also performed a full uninstall and then install. Every time i put in my password the app restarts and asks me for my email...

WR32 by Investigator
  • 534 Views
  • 5 replies
  • 0 Helpful

Glitch in the matrix?

Edit: OK, it really was a short-lived glitch. The My EE app is now reporting the correct data allowance. I now return you to your normal programming....----------------------------------------The My EE app said that there were improvements being made...

grsdev by Expert Contributor
  • 460 Views
  • 1 replies
  • 0 Helpful

Re: Unable to gift data

It does not work online. I cannot gift data via the app or the website. Everytime I call EE i get the same answer - which number would you like to transfer to. There is no comprehension of the fact that having been able to transfer data using the app...

Mnaseem78 by Investigator
  • 598 Views
  • 5 replies
  • 0 Helpful