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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 590353 Views
  • 0 replies
  • 12 Helpful

Bug

Since the EE App has been updated and looks different there is a Bug, I can select my number to gift data from but I’m unable to select a number which is on my account to share more data with e.g My Mums EE number.  I spoke to someone on the EE chat ...

MapooUK by • Explorer
  • 371 Views
  • 1 replies
  • 1 Helpful

Gifting data

Evertime I seem to want to gift data you are down and working on improving networkSo annoying when watching a film and can't send gift

Ungrade

Hi - I have just went to upgrade and followed everything through to the end and it’s taken my upfront cost but not processed the purchase. Can you help 

Resolved! Names

I’ve got 2 sims registered on the account. Can I name them rather than having the number showing

tonimilw by • Explorer
  • 445 Views
  • 3 replies
  • 3 Helpful

Bill

Why is my bill never available to be seen.Also my last bills were higher,  but I can't find out why because of the updated app.Losing faith in Ee, who I've been with for more years than I can remember 

Bazzaxi by • Visitor
  • 380 Views
  • 2 replies
  • 2 Helpful

Resolved! EE not logging me in

Hi I’m new and I want to switch to ee from my current network but I’m having trouble with the app having problems and it stops me logging in and looking at deals for the sims and internet  advice please 

Unable to set data cap

Hi. I have two lines on my account. The main line which I use has a data cap set at  zero pounds. On my second line ( which my wife uses) , according to the settings it’s set at ‘ no cap’ . I’m unable to alter this to zero as it reverts back every ti...

Hope1313 by • Investigator
  • 395 Views
  • 2 replies
  • 1 Helpful
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