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I have having trouble with the card digits for online top up

Laws2002
Visitor

‎12-11-2022 07:40 AM

I am trying to top up my phone and someone elses but the box where you key in your long card number is asking for 13-19 digits, I key in my 16 digits and the error pops up in red to say key in 13-19 digits. This is a bug please can it be solved so that I can top up online.

0 Helpful
1 REPLY 1
Jon_K
Former EE Employee

‎12-11-2022 11:05 AM

Hi @Laws2002.

Are you putting spaces in the card number?

Can you try another browser?

Jon