Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi, won't let me login to the app on my phone. No matter what I do, turn off, uninstall, reinstall still says there's a problem, try again later
I am the account holder but the app says I am not.. it suggests I get the account holder to log in to make changes but I am the account holder and I pay the bills from my personal account!
Hi, I need help about my online account , I can’t throw it in my account can you help me please
since updating the app were unable to gift data to family members. Can this be fixed at all
I have a family account with three numbers/phones and have regularly shared data, until now. When logging in to my account there is no longer an option to do this? Has it been moved? Or has it been discontinued? If so when and why? This is a major fe...
I always opened the app on my iPad. when I try now I get the message app being upgraded this problem has occurred for three days, what is wrong
I’ve tried texting AL to 150 and that shows an incorrect balance of data but at least it did show I had data unlike the new app which shows zero. I have deleted app reset phone restarted and everything else suggested. I have even contacted EE who s...
Hello I want change my Personal detailsbut don’t change how can change plz?
