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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 589559 Views
  • 0 replies
  • 12 Helpful

Cant access my admin ee account

So today I was chatting to EE via the message service, and changed a few things around as I have lost access to my mobile phone (which I shall hopefully get back in a few weeks) so I have changed some account details over to my partners phone to be a...

My ee app

I have tried to log into My EE app and there is no response from the app what's so ever. I have deleted the app and installed the app several times no luck so far.

Iwali by • Investigator
  • 572 Views
  • 9 replies
  • 2 Helpful

website account

website account keep coming up with this An unexpected error occurred. so i usage data its been like that for 4 days now 

angfloyd by • Investigator
  • 440 Views
  • 5 replies
  • 0 Helpful

Re-validate email not working

Hello i have had an email from yourselves to re-validate my details, i have clicked on the link but my email and password is not recognised?? please helplook forward to hearing from you - if you can email me please 

SianS72 by • Visitor
  • 323 Views
  • 1 replies
  • 0 Helpful

Live Chat

Hello EE Community! I just wanted to ask, is live chat not a feature EE offer anymore? I can't find signposting for it anywhere on the site or app. I can only see an option to call on the "Contact Us" page. 

Sakred by • Visitor
  • 389 Views
  • 1 replies
  • 0 Helpful

Roaming blocked in Parental controls

I have two phones with EEOne works normally abroad - the other has Roaming blocked in Parental controls in EE app and on line My EEif I uncheck - "there is a problem - text info to 150"EE shop staff can't correct, C\S couldn't correctlevel 2 tech cou...

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