EE app and website

upgrading

New app??

What the hell is up with the app?  I thought I had been re-directed to a scam platform- it looks like it’s been designed by a 15 year old (no offence) with none of the branding, information or visibility of the old app - is it real or am I viewing so...

No fingerprint unlock for EE app on iPhone?

Just wondering, as I can't find this option on the iOS version of the EE app, even though it exists on the Android one...

I want to reactivate my account

Cant Find Itemised Call and Text on New App

Since updating last night to the new version of the App i cannot access itemised calls and texts for the numbers i have on my account. I can view data used but not calls and texts i have used to date.I pay the monthly charge for this. I realise i can...

Query

I am on my EE account and it won't allow me to view / access anything as it says Hi Kelly, it looks like you are not the account holder! Please advise 

How do you set up an account to add a device

cannot access my family accounts on new app

i cannot access my family accounts on the app to gift data and check add ons 

Notifications

Apparently I have 5 notifications within the app. I can’t find them or get rid of them. Can anyone help me please?

LIve Chat access

Hi. I have been trying to find the live chat link, but it is really frustrating. It was easy with three mobile to have help from live chat. I am away from home and my network is not working...just stop all of a sudden.