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I am not showing as the account holder

Clare_McCord
Visitor

‎14-01-2023 12:02 PM

I am not showing as the account holder, how can I sort this please?

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎14-01-2023 12:12 PM

You need to be set up as the Bill Payer under Account Settings > Manage Numbers

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Lizfah22
Visitor

‎15-01-2023 02:38 AM

I have the same problem—- I’m watching to see what useful replies you get. 

0 Helpful
Jon_K
Former EE Employee
In response to Lizfah22

‎15-01-2023 10:29 AM

Hi @Lizfah22.

If you're unable to make this change in your My EE Account, you'd need to speak to our Customer Care team so they can set you up as the account holder.

Jon