Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Why is my bill never available to be seen.Also my last bills were higher, but I can't find out why because of the updated app.Losing faith in Ee, who I've been with for more years than I can remember
Hi I’m new and I want to switch to ee from my current network but I’m having trouble with the app having problems and it stops me logging in and looking at deals for the sims and internet advice please
Is the my ee app down as I've been unable to log in for sometime now?
Hi. I have two lines on my account. The main line which I use has a data cap set at zero pounds. On my second line ( which my wife uses) , according to the settings it’s set at ‘ no cap’ . I’m unable to alter this to zero as it reverts back every ti...
I have been trying to change my address online for over a week now and it continues to come up with an error message? Is there any other way to do this without having to call ?
Can my Login be changed from an email address to a Username
Dear Community, Hope you will be fine, I change my package from prepaid to postpaid but not be able to see my balance online, kindly guide me , how to see my existing balance or help me to where I have to contact for fix that issue.regards
I am in my EE app trying to change my address. But when I press ‘change address’ link it doesn’t take me anywhere. Is there a bug at the moment?
It’s been over a week since the new EE app was launched and still we are experiencing problems. There was nothing wrong with the old app, why change something when everyone could access the services they need. Daily Text & call list is no longer avai...
GiftingSecond of the month and the app is down how am I expected to give data to other members of my family How is this possible I am having to use another account for my data We need to be compensated for this
