EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589574 Views
  • 0 replies
  • 12 Helpful

Weare8

Saw in rewards in the update EE app that you can sign up to Weare8 and earn money off your phone bill,  conpleted sign up - checked, checked and checked some more but will not link through to my EE app!! no matter what I do it still says sign up inco...

Ria1984 by Investigator
  • 1691 Views
  • 8 replies
  • 2 Helpful

Upgrade not working

The upgrade button has not worked properly for months now. Have tried almost everything. So many people have mentioned it and nothing has been done.

Is ee wed site a joke?

The ee Web site is an absolute joke.  I pay for itemised billing (texts and calls)  for days I have been trying to access this information online with no luck other than an error message saying please try later.  I also contacted the support team via...

Rachw78 by Investigator
  • 645 Views
  • 9 replies
  • 0 Helpful

Resolved! Control of my account

why does it not let me control my account and says This number already has a main use only they can change these settings 

Hodgin by Visitor
  • 401 Views
  • 1 replies
  • 0 Helpful

Can’t gift data

I am so fed up with the EE app which won’t allow me to gift data. The same screen keeps coming up with they can’t access that information and please close the app and try again. I had to actually go into a store to get them to do it for me. I have tr...

Ruthie66 by Visitor
  • 379 Views
  • 1 replies
  • 0 Helpful

Resolved! New email address

I need help with Changing my new email address with my number to link up with my new email address  [Mod edit: Please do not post personal information on the public board. Thanks!]

April34 by Explorer
  • 1146 Views
  • 3 replies
  • 1 Helpful