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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Bill

Why am I being charged twice for the start of my new handset plan? Is it normal?

Unable to login to my account

When I try to login I get a page that says I have successfully logged out. I have tried to re-register but when I try to add a device I get the successfully logged out page.

Billing

Why can I never see my billing anymore since you've joined BT?

Not able to top up

So, I just want to update my billing card and for some reason it tells me add a number, but it says that my number already has an account holder. So is it possible to just make this account associated to this number? Because I don't know on who's acc...

When i login its asking for my number when i put it in its saying number in use

Change of address

Trying to change my address via my account however it states I don’t have permission to do this?

App issue

I am getting a constant error message when opening the app, is their another way to gift data?

Data transfer to family

Hello, I am new here. I am new here. How do I transfer Data to my wife's EE line.

The my EE App Version 5

Is anyone else having issues with their app resetting itself when you click on Message

Parental block in abroad

Please unblock my phone now its my phone I pay my contract. I'm on holiday I need it NOW. xxxxxxxxxxx [Mod edit: Please do not post phone numbers on the public board. Thanks!]