EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

EE APP

Good evening I am have downloaded the app and created an account but there is nothing there when I log in.

Resolved! Eligible for upgrade, upgrade button on any site or device does not work.

I have used different browsers on different devices in switching in and out of private browsing modes. This is a last resort post, I am not calling customer service, I will just do without upgrading my plan.

Registering account after bereavement

Dear EEMy husband passed away last month. I am trying to create a myee account in my name using the same phone number/account number. It will not let me do this. The computer says no! When I finally reached the life events team they said that they wo...

Resolved! Data gifting

Why can’t I data gift to my son via Mayer app ? , I used to be able to

Resolved! Notifications

App says I have 7 notifications. Where do I find them?

Anyone got a number to call EE for to help with tec

logging in

why when i login does it in minutes log me out?

System failure

Hi.. I keep getting this text "System failure!. We are currently experiencing difficulties loading this information, please try again later“ when I try to buy a new pack or addons. I topped up thinking the problem was my credit but nothing has change...

Cant registere my number

My ex helped set my phone up years ago while working and never paid much to do with it tried logging on to my ee couldn't find an account with .you email so set a new one up went to register my number and says its already registered but have no way ...

Resolved! esim

How long does it take to be able to view your upgrade options after switching from physical sim to esim?I used to see the options in my ee app and website but I'm ineligible to upgrade after changing my phone and switching to esim.Anyone experiencing...