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How long will app and website be down?

jonlss
Investigator
Investigator

App and website down "for last minute improvements" No indication of how long for.

My wife has a serious heart condition and pacemaker and has run out of data for the hospital link. Can't gift data and customer service closed to do it manually.

Really not cool and potentially very serious. EE should at least provide back up customer service if they take their system down.

 

1 REPLY 1
Jon_K
Former EE Employee

Hi @jonlss.

I'm sorry to hear this.

Can you try gifting data again this morning?

Jon