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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 597189 Views
  • 0 replies
  • 12 Helpful

My ee app

Why does the ee app constantly ask me to register a device when I'm already registered. It then won't let me into the app as I have not linked an account ???????

No account holder?

I have found posts with similar problems but the solutions don’t work for me. I have got a new phone with a new contact with a different provider, so need to cancel my current (expired) contract.When I log in to my EE I can’t do anything, as I’m not ...

Cancelled Order

I’ve just moved to the UK and I’ve been trying to get a plan, preferably online. One of the live chat helpers told me it was possible to do it online. I had signed up for and purchased a sim only plan. The transaction went through and it said they’d ...

jianab1 by Visitor
  • 683 Views
  • 1 replies
  • 0 Helpful

Account holder

I am trying to upgrade,but it says get permission from the account holder when I am the account holder. Please help