How do I enable two step verification for MyEE?

Jank0x · ‎01-03-2023

So how do I enable 2FA for MyEE and the MyEE site so my account can be more secure? I've noticed there's no security check when logging on and when I logged onto my account on my laptop for the first time it never asked for a one time code?

SMARTY (my previous operator) always asked for 2FA when logging into the dashboard.

XRaySpeX · ‎01-03-2023

The online MyEE already has a "sort of" 2FA.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Northerner · ‎01-03-2023

Hi @Jank0x

Still in 2023 EE haven't implemented any security such as this on their app or online account. Yes it is unbelievably shocking.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Jank0x · ‎02-03-2023

Ok then, so if my Bitwarden account is breached somehow there's a possibility that they can take control of my EE account and somehow potentially even do a fraudulent SIM swap?

That's shocking...

Jank0x · ‎02-03-2023

So ask for a code when doing certain tasks such as a SIM swap?

XRaySpeX · ‎02-03-2023

Sorry, why would I want a code?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Jank0x · ‎02-03-2023

A code sent to your mobile number or even authentication app if you're making changes to the account or doing things like a SIM swap. Basically confirm that it's you truly.

I may just buy a USB security key for my two step verification methods tbh and hopefully I'll be more protected in the event of a data breach or unauthorised access (stolen phone).