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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

problem upgrading

I want to upgrade my phone but the website is saying"we're making some changes" and cannot upgrade

Downloading Bills!

Hi Folks,I can find and download all my current and previous bills except August 2022!I've logged out, turned the computer on and off, logged back in and it still won't download.Anybody got any idea how to sort this?RegardsSkidlid

Online Bills

I am trying to access my bills online but keep getting " something went wrong". When will the website be working properly?

Since this app was updated my profile is no longer personalised?

Billing

Hi I was just looking at my bill I can seam to see my discount I used to have in there is it still there

Problems logging into mobile app since latest update

Anyone help?

App not working

Why has the app stopped working It's been a week now the message keeps popping up we are working on the app. It's doesn't take that long to upgrade app, change app , modify app. Come on EE get your act together

Resolved! My EE

The app is saying I’m not the account holder, I’ve always been the account holder from the start when I opened the account

Notifications on the EE app

The app shows there are two messages/notifications showing on the app but I cannot see what they are or how to clear them.

Log in

Why can't i log in keeps asking to verify an account but i already have one?