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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589837 Views
  • 0 replies
  • 12 Helpful

Upgrade

I can update my phone. I saw a phone which said I could upgrade to from £41 but when I click on the phone it only gives me plans for £55+ plans? Why is this? 

Susan1984 by Investigator
  • 480 Views
  • 5 replies
  • 2 Helpful

Resolved! Pay as go

I’ve just bought my daughter a pay ad go sim and have 2 contracts at the moment  I want to add SIM card to my ee but don’t know how to? 

problem upgrading

I want to upgrade my phone but the website is saying"we're making some changes" and cannot upgrade

seriban by Visitor
  • 962 Views
  • 4 replies
  • 2 Helpful

Downloading Bills!

Hi Folks,I can find and download all my current and previous bills except August 2022!I've logged out, turned the computer on and off, logged back in and it still won't download.Anybody got any idea how to sort this?RegardsSkidlid

Skidlid by Investigator
  • 402 Views
  • 1 replies
  • 0 Helpful

Online Bills

I am trying to access my bills online but keep getting " something went wrong". When will the website be working properly?

Billing

Hi I was just looking at my bill I can seam to see my discount I used to have in there is it still there