Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
It’s saying i can upgrade but when i go to chose a plan it’s saying there is none available.Is it because i’m using an old handset as my contract phone the screen cracked.It’s showing the old phone when i log in?
I can't find how to setup or mange my spend cap on either the app or web site. I spoke with customer services & they couldn't find it either
Hi I've just managed to get early access to the new my ee app would it be permanent for me now or please Thanks
Hi Did anyone work out a way to gift data other than on the app? My daughter needs to go out and has no data and I can't gift her any because the app isn't working. Thanks
Gone to use the EE app today on my Android device and I can get to the main screen and select either "Track Your Usage", "Help", "My EE", or "Log In" it takes me to an EE loading screen and never gets any further.The app is up to date (Version 4.65....
I can't log into my EE account, you've successfully logged out when I try, I'm in Brazil outside the UK and I need to activate this plan call from anywhere 60 minutes £11.40 please I need help.1.40 I need help
Hi I only really ever use the MyEE app when I am on holiday, mostly for moving data from device to device.Anyway, I don't have a PIN, because I never set it up. I always used the email/password combo. That option has now been removed in recent months...
The app hasn’t allowed me to transfer data for a well jet it gives me the option to buy data
Your Products Just to let you know guys, there is no visibility under 'Your products ' for some devices. Hopefully EE will honour their customers and deliver the information as soon as it becomes available.
Hi my ee mobile app closed help me
