Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
How do I transfer data
Today can't login to ee pay as you go or receive text
EE app isn’t working - says it’s down for maintenance. Redirects to the website but it says my EE is unavailable as well. I need to gift data urgently. How can I do this?
Is there any chance we can have the option to set the default number in our mobile accounts? Mine is currently set to my apple watch number and I'd like to change it to my phone number.
How long will the maintenance be? I’m trying to upgrade my phone receiving messages but can’t get onto the app.
According to my tariff I have unlimited data on my iPad account, yet the app says it’s set at 100GB. Anyone else noticed this problem?
Hi, why have you changed the app when it was ok before??? It was so easy to check on my bill but now I can’t even get on to my bill, have you never heard the saying, “ if it’s not broke don’t fix it”, just saying.
Your app is fine, it’s your customer service that needs maintenance
