Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I am a loyal customer but want a reduction to the advertised price plan. How do i go about this if there is no more EE live chat. I know that i'm going to be put onto a salesman for ages and i have better uses for my time.......
I've just setup my 2 kids with EE (via Uswitch), we are waiting for their numbers to port but then want to add them to my account which has myself and my wife already in there, so we can gift data if needed. I'm unsure about how (and when) to do this...
there is no option for live chat… is it no longer an option ?
Upgrade page is not working when i click the final button, just keeps buffering. Tried on mobile web page and laptop too. No VPN etc on
Good service
I log in and am told I am due an upgrade. Every device I click on I get an error saying Sorry Sarah, it looks like there are no suitable plans available for this device right now.
Hello,I've got a device booked in for repair which I've been tracking via the 'devicerepair.ee.co.uk' website, the website is currently reporting:'- The repair centre awaits the customer's response to the repair quote'with a link to a PDF invoice, so...
Is it me, my computer or EE. It would seem that I am logged out. When I attempt to log in it tells me that I am logged out. it will not let me log in. It makes no sense. I am using Windows 10, Opera browser, Nord VPN and Bit defender. Can anyone help...
New ee app does not show Europe minutes allowance. All the time ee has the problem. In past and now. Also when it's working finally it's several hours delayed to show correct amount of minutes and data. Other networks has not got this problem. You ge...
